Staples Print & Marketing Services

The vibe of this Staples is dead and spooky, and the employees aren't the friendliest. However, everything is neat and I got my print order for business cards done in time for me to pick up the following day, so I cannot complain much.
Sep 30th, 2022

Never met someone who spent more time giving excuses that took longer than doing the actual print job itself. All he wanted to do was close early and blame everything under the sun for why the small order wasn't complete. Absolute trash of a human.
Sep 12th, 2022

Terrible customer service and severely understaffed yet their manager just stands in the store to allergy customers they are behind on jobs/not enough staff... How about actually helping customers? Only had one printer working for self service and a long line because they would not help customers at the print cemter
Dec 23rd, 2021

I went on here to share a negative review and see quite a few people have had the same experience wish I would have checked these. I went in yesterday 4/24 to pick up an order for next day pick up I had places on 4/23. Went in 2 hours after the said it would be ready just to give extra time in case they were busy. The gentleman who helped me (Gary?) first took about 5 minutes to make it over to the counter huffing and puffing about how he had to come help people and then proceeded to tell me yeah we didnt do that. When I asked why and reminded him I had paid $6.50 for next day readiness he told me they just hadnt done it. No apology, no trying to make it right, just that it wasnt done, he wouldnt do it for me and that I shouldnt expect it to be ready next day when I ordered the night before. Do they not understand their own policy? Why let people make online orders for next day if they just refuse to do it? Especially when the man took no responsibility or tried to fix the problem for me. They didnt call to let me know they werent going to do it, instead I drove into Portland to return with nothing and most importantly no acceptance on Staples part to make this situation right. I ended up going to Office Depot the next day and they did my print job and lamination in 1 hour and had it ready for me with a confirmation email.
Oct 6th, 2021

Printing here is an upleasant experience. Low quality control.
Jul 3rd, 2021