Standard Supply Company

May 4th, 2023

One of their drivers did not properly secure his load on his truck and lost a 1" stick of pvc doing 60 on i84 Plate # 605572
Jul 20th, 2022

Price gouging. Units are 30% higher than other places. Check before buying anything here.
Jan 2nd, 2022

I received excellent customer service from Carloyn when I ordered a sink and a drain for our bathroom remodel (after TWO other sinks that we sourced on our own didn't work out). We had a long list of non-negotiable constraints for the size and type of sink, and she helped us find one from the Barclay catalogue that checked all the boxes (she even called the supplier to verify the specs in the catalog). The price was actually better than the last one we had ordered from Lowe's, and we knew exactly what we were getting (whereas we have encountered inaccurate specs on Lowe's and Home Depot's websites multiple times now). When everything arrived, I discovered a defect in the finish on the drain. It was subtle, but it would have annoyed me forever--so I brought it back in and Carolyn negotiated a return with the supplier (which required some advocacy on her part because they initially refused to acknowledge that there was anything wrong with it). My only regret is not ordering from Standard from the get-go! Thank you Carloyn.
Mar 1st, 2022

We are building new in a rural area and the faucets I'd picked online didn't work out. We came to Portland, OR to see real items and make a purchase. I did not see that appointments are required but the woman at the front desk let us walk around and look at the items. the showroom has a few samples of faucets and toilets from well known brands like Grohe, Moer, American Standard. My partner likes the toilets that do everything but I'm not sure if they are worth the $$$. Having an expert advise us would have been beneficial. While we tried to determine what would work, we heard her discussing what sounded like a fun Mexico trip on the phone. After looking at the items we could see on the floor and thinking that maybe one or two would work, we left. The front desk person was still on the phone. Maybe if we had driven our own vehicle and not used our dad's old truck, we would have received better attention? Regardless, we went to a nearby competitor and found a better selection and an extraordinary set of faucets.
Feb 3rd, 2022