Katrina M. Schenck, DPT

ITS INSANE! My Providence doctor read an email I sent via online My Chart AFTER they called me to make an appointment. I questioned if I needed to so sent an online message to my doctor asking essentially was it necessary or was it protocol. This is part of the response! Doctors now charge you like lawyers do! (The Doctors name) spent 5 minutes reviewing your health concern, your chart, and determining a course of care. Your insurance has been billed for this visit. They literally charged my insurance company for responding to the My Chart message I sent AFTER they called me! My response: This is INSANITY and Highway robbery that I get charged for 5 minutes for my doctor reading a message I send in response to the doctors office calling me! Youre like lawyers now! Im flabbergasted! Please dont respond or I will get another charge! Shame on Providence!
May 23rd, 2021

Jan 17th, 2020

I have had mostly positive experiences with this clinic until the latest visit with my son. I scheduled an appointment and explained clearly what needed to be done to relieve his discomfort. After waiting in the lobby for 40 minutes after my scheduled appointment, the Dr. came in, wrote a prescription and left. A 5 minute appointment cost me $300 - AND she didn't listen to what we wanted to have done. After I called to complain, she tried to say that she did offer to perform the procedure requested which was untrue. Very frustrating experience.
Dec 4th, 2018

Feb 14th, 2018

Amazing clinic and staff! I'll refer everyone I know there.
Oct 30th, 2016