Dollar Tree

Tinisha Bruce _{on Google}

Mar 31st, 2024

I went to this dollar tree on 122nd on Easter Sunday. When I entered the store I caught the end of an interaction between a black woman with her two adult children wanting to buy a case of bottled water and a cashier named Samantha. The woman with her children didn't realize the water was more expensive than she thought so she set the case of waters on the floor in front of the register and walked out to her car with her family in a handicap parking space. I heard the older white woman Samantha on the cash register start talking about this black woman. The cashier Samantha proceeded to be frustrated for the woman setting the case of water in front of the register. I over hear the cashier saying she had asked the black woman "is that where you found it?" When the black woman only said "bye" and walked out because she did not speak good english. She questioned about the black woman for parking in the handicap space by saying "Well of course she is handicapped, she doesn't speak english!" My jaw dropped and I said out loud "WOW, That is foul" as i walked around a corner to find two other white employees not correct this cashier. I told the cashier that this is not okay, being handicap means you have a disability and I asked her what the definition of handicap was because being handicap means you need to have a disability. Not speaking english is NOT a disability and does not make this black woman handicap. The Cashier proceeded to to argue and shug me off. I told the cashier this is the definition of bigotry, she told me no it was not. So I asked for a manager. The white male employee in the isle that I had just seen said he was the manager. He said he would have a talk with her. Another customer came around the corner to the register and joined in to tell the cashier how she had just heard what the cashier said and how wrong of her this was. As the customer and I were trying to have a conversation with the cashier, another white woman employee began to raise her voice at the customer and I that we were ganging up on the cashier. The manager did not handle the situation. This other customer left and I continued to shop, hearing the cashier continue to talk about the black woman with the family under her breath. I asked the manager to check me out because I did not want to be helped by her. I apologized for making a deal out of this and he ignored my comment. When I walked out of the store I started crying from the emotional toll this has taken. This should have never happened. Hearing this disrespect towards their customers is terrible and to see this cashier continue to help customers like nothing had happened. I will be filing a complaint with dollar tree headquarters.