Scot A. Sullivan, MD

Dr. Sullivan was rushed and impatient. I wasn't impressed with his surgical skills. I'm going to need another procedure to correct what he did. Just in a rush and didn't seem to care.
Jul 3rd, 2023

I had eyelid surgery last . year from Dr. Sullivan. My experience with him was amazing. He was kind and helped me so much. I now have eyes that are not tilted downward His office staff are wonderful. I would definitely recommend Dr. Sullivan.
Jun 1st, 2023

I saw Dr. Sullivan for an issue with dry eyes that was related to tear drainage from my eyes. He and his staff were absolutely outstanding. His office was a warm and friendly environment, he was very attentive and anticipated and answered all my questions. I needed a minor procedure to determine the root cause of the problem and he was able to do it during that same appointment, leaving me with clear direction toward resolution of the problem. I would recommend Dr. Sullivan to anyone considering oculoplastic services. He and his staff are a class act!
Dec 4th, 2022

I have to admit I was a little nervous before my surgery, but Dr. Sullivans staff made me feel so calm. Dr. Sullivans knowledge & care was 5 star. I feel lucky he was recommended to me!!!!!
Sep 6th, 2022

My experience with Dr. Sullivan wasnt good, unfortunately. I saw him to have a growth above my eye removed. The surgery went smoothly but after only a few days, I could tell it wasnt healing right, and the growth was still there. Plus, the skin around my eye had begun to droop. The nurse had said I didn't need to schedule a followup (apparently they don't do followups). So I was hesitant to call the office. I decided to give it some time. The area did not improve, in fact, it grew worse, so I finally called the office. I had to insist on being seen. That was stressful. At my appointment, Dr. Sullivan said it was early in the healing process and would get better. I was told to massage the site. When I pointed out the problem area, he said irritably, I saw that. I dont know what it is. He did not look up from the computer when he said it. He did not tell me to come back, or show any interest in whether the problem resolved. I went home and massaged it as instructed. It didnt get better. As the weeks passed, I realized that I had a bad surgical outcome. That was disappointing. The growth was still there, at least partly. On top of that, I now had a webbing on the inside of my eye (an excess fold of skin). That hadn't been there before. It had been caused by the surgery. My eye looked worse than it did before surgery, in that regard. I didn't know what caused the bad outcome, so I didn't blame Dr. Sullivan, necessarily .But three months after surgery, I made an appointment to see him. I had expected there to be a scar but this was far worse than that. I wanted to learn what had gone wrong. This was a bad idea. My eyewith its webbing and the large scarseemed to make Dr. Sullivan mad at me. I was polite and non-confrontational, explaining I was trying to figure out what had happened. However, my questions seemed to make him angry. At one point, I got the name of a medication wrong, and he snapped at me ("I said it's not that!"). Instead of calling him on his rudeness, I apologized hastily. I was intimidated by his anger. He gave me 3-4 differing explanations of what had happened with my eye. He finally settled on one explanation, but it seemed really unlikely. When I asked questions, though, he again became defensive. He said that since he didnt do followups, he wasnt exactly sure what my outcome should look like. He also said things like, "I didn't know you wanted it all removed." He did admit that he should have done things differently during my surgery. In the end, I'm sorry I chose Dr. Sullivan to be my doctor. He was nice in the beginning, before the surgery. But he was rude and dismissive in subsequent visits. He never apologized for what appears to be his mistake. I had interviewed other oculoplastic surgeons, and I wish I had chosen one of them.
Aug 6th, 2022