Jiffy Lube Oil Change and Multicare

Everyone working here was super kind and helpful. I'll definitely continue servicing my car here.
Apr 10th, 2024

Prompt, friendly service
Mar 28th, 2024

My boyfriend went for an oil change right after the gym, he put his headphones in his glove compartment and from the moment he got there the employee helping him was staring him down in a very uncomfortable & spaced out (drug related) kind of way. He saw the employee go through his car & had assumed he was moving stuff to vacuum, when he got back in the items in his backseat were all shuffled around. We realized the next morning that the employee had stolen his Bose headphones & had also entered into his trunk compartment (assuming looking for tools or anything valuable) we could tell because its really tricky to close & it was askew & not even close to being on the right way. This location hasnt always had the most amazing service or kind workers, but it sucks that you cant even get an oil change w/o worrying about your belongings. Guard your stuff if you go here, I guess.
Mar 21st, 2024

Hi Josh, I found your email in a Google review but it bounced back. I am seeking assistance on an oil change that my car received yesterday at your Broadway location. My car was in working order when I brought it in for a routine oil change. Ive been to your location many times in the past with the same car and havent experienced any issues. They rung me up for the oil change and one of the air filters. As they were pulling my car out of the garage, one of the mechanics asked if I had far to drive because it probably wouldnt make it. He said it was the MAF and that due to the warm weather that dust had collected and triggered the sensor but that they could not clean or fix it there. It was shared like an after thought and not the emergency that is was going to be for me. I made it less than a mile before I had to pull over and leave it. He also said that getting the oil change may have triggered it. My spouse called a mechanic today and they said it happens after changing the air filter and that you all should be able to put the air box back in place. He went back to your location and a new mechanic was able to fix it and said it happened while they were changing the air filter. I would like a refund for the service due to the hardship that your team caused by not performing the service correctly the first time. Please provide a phone number or email where you or a district manager or owner can be reached. Thank you, Caryn
Mar 20th, 2024

I came to get my oil changed when this location opened at 8am. There were only 2 cars in the garage when I arrived which took 1 hour to get out. They pulled my car in, cleaned the windows, vacuumed, and my car sat for another 30 min or so with the workers focused on getting another car in the garage to clean up. I asked for them not to run current issues, they still did. The whole process took over an hour and a half. I thought Jiffy Lube was an in and out thing but these employees are making it way harder than it needs to be in my opinion. I see a lot of reviews this is a busy location and they are busy, but this kind of urgency may be why.
Mar 16th, 2024