Hand and Stone Massage and Facial Spa

50 minutes for what was supposed to be 60. Tech trying to upgrade first 10min. Apon leaving, front desk making sure I left tip. Massage was OK at best. Also, first appointment was canceled and then today they tried to readjust my scheduled time. I agreed to come in earlier and then when on my way I called to let them know I'd be early only to have them change their minds and said to come in at original time ugh.... 3 stars is pushing it!!
Apr 7th, 2024

I treated my 8 month pregnant niece to prenatal massage with an extra foot massage. She told me her technician talked the whole time never asking how the pressure was or how it was feeling. My niece said she never did her lower back or leg and told her that her feet were to swallow to massage. This was my nieces first experience with a massage and was aware that she should of spoken up and told the technician to massage her whole back legs and her feet at least apply hot and cold towels to her feet. I gave the technician a large tip. Totally disappointed. I wanted this to be an enjoyable and relaxing experience for my pregnant niece
Apr 4th, 2024

Mar 22nd, 2024

Shrinkflation has now hit Massage clinics, you go in for a one hour massage and they only massage you for 50 minutes. They claim that you need five minutes before to talk to you and five minutes of break time once the masseuse is done so you get 50 minutes for a nonmember price of $139 only problem with mine was they started five minutes late and were sure to stop exactly 10 minutes before the hour was done so I got 45 minutes of massage time.. basically, the masseuse was whack and I would never go back and this is my personal opinion so the last thing I want is a response from some lame manager defending their operation, but that kind of comes with the territory when you leave an honest review If youre a multimillionaire and you want to get what you pay for please come here and waste your money otherwise hard-working Americans go somewhere else and get 60 minutes of massage for 60 minutes of payment. lol The worst experience ever
Mar 9th, 2024

Massages are consistently less time then 50 minutes. I have repeatedly mentioned this at the front desk but they dont do anything about it. My last massage on Saturday was 40 minutes. I will be canceling my membership.
Feb 9th, 2024