Blue Nile

Jade _{on Google}

Apr 1st, 2024

My husband and I had such an amazing time consulting with the jewelers here and they made it so much fun to pick out rings. We will undoubtedly go back in the future.

Tristen _{on Google}

Apr 1st, 2024

We had a disappointing experience with Blue Nile. Seven days after my fianc proposed a halo diamond fell out. It took about 6 weeks to get it fixed and returned back to us. Upon return, after having it less than 48 hours for the second time, another halo diamond fell out. This is when they decided to inform us this is due to their new vendor and has happened to other people as well. Although we were out of our thirty day window, we requested a full refund for the entire ring. We were provided the options to refund the setting only or get another setting through them, which could be up to another six weeks of waiting time. We decided to take the refund of the setting due to our lack of trust in their quality. Now, we are stuck having to spend more money at another company to rectify Blue Niles poor product. It's frustrating and disappointing to have to invest additional time and money into fixing their absence of product quality. Being engaged for 3 months and only being able to enjoy your ring for roughly nine days is a bummer when it should be a once in a lifetime experience. The employees were nice and it was not their fault, but I would not recommend this company due to their poor product.

W Z _{on Google}

Dec 13th, 2023

Rima was very helpful.

Misty Fig _{on Google}

Aug 17th, 2023

Everyone is super nice and helpful as soon as I walked in the door. Really pleased with the wedding band with black diamonds I got there.

kurt rasmussen _{on Google}

Aug 15th, 2023

We Purchased a mens gold wedding band from Blue Nile with black titanium inlay.. within a couple weeks the inlay cracked and started to separate from the band. We took the ring to the show room where we purchased the ring. After looking at the ring Blue Nile determined the damage was normal wear and tear. And was not covered by warranty. The ring was in a condition that no one would ware two weeks after the wedding. If wanted to keep the ring we would need to pay for the repair. Or ware with th broken inlay.