Link Custom Jewelers

Excellent, local jeweler.
Mar 6th, 2024

Terrible work and caused more damage to the ring than they fixed.
Feb 15th, 2024

They worked with me to get the design just right. The process was easy and they were super friendly!
Nov 3rd, 2023

Good folks who were easy to talk to as somebody who didn't know what I was doing, haha! They were very transparent and didn't pressure about prices. I felt in-the-loop and wouldn't hesitate to use them again.
Sep 15th, 2023

I unfortunately bent the crown that holds the diamond on my engagement ring thats only a half year old. It seemed like a simple fix, so I didnt spend time researching the best jewelers in the area. I went to Link Custom out of convenience of location. First of all, I expressed concerns about the diamond not being secure in the crown, and they had no advice for me. All they said is they would look at it, and when I picked it up, they assured me it was checked and secure. After inspecting it and playing with it on my own, I have found that the diamond is moving around in the bracket. Second, they wrote down my phone number wrong and could not get in touch with me. I had no communication until I called them, which is nerve wracking with a new, expensive ring. Third, and most important, all four brackets that make up the crown have dents and scratches from whatever tool they used to straighten my ring. I noticed them immediately when I picked the ring up, and asked the person up front about it. He was caught off guard and didnt notice until I pointed it out. I was a little in shock, paid the $15 charge, and left. They offered to take another look, but I do not trust them to fix the scratches. I regret not standing up for myself and paying the $15, knowing that it will cost me even more to get the gold buffed out at another jeweler.
Oct 12th, 2023