Elena Pleshakov - State Farm Insurance Agent
![Elena Pleshakov - State Farm Insurance Agent](/show_image.php?zc=2&w=250&src=https://a.mktgcdn.com/p/uQXbCZLN8JNIGEMZohnQJHz9GKxiLhaGK2NkGHnE5A8/1440x1800.jpg)
-
11000 SW Barbur Blvd
, suite 201
Portland, Oregon 97219 - (971) 346-4603
- Website
Hours
Chamber Rating
-
Anna Meza
Apr 5th, 2024 -
Brenda Gritzbach
Apr 5th, 2024 -
Tatyana Donchenko
Mar 31st, 2024 -
Marina
Mar 24th, 2024 -
Valera Sidorchuk
Mar 23rd, 2024
About
Elena Pleshakov - State Farm Insurance Agent
OR-17939617 My agency’s mission is to provide State Farm policyholders with assistance and support that fulfills their ever changing needs through a commitment to excellent customer experience and professionalism. We are helping people manage the risks of everyday life, recover from the unexpected and realize their dream and potential.
Contact Info
- (971) 346-4603
- [email protected]
- Website
Products
- Auto Insurance
- Life Insurance
- Homeowners Insurance
- Renters Insurance
- Motorcycle Insurance
- Property Insurance
- Boat Insurance
- Pet Insurance
- Business Insurance
Services
- Insurance
- Financial Services
- Auto Insurance
- Homeowners Insurance
- Life Insurance
- Renters Insurance
- Business Insurance
Brands
- State Farm
Languages
- English
- Russian
- Ukranian
- Bosnian
Payment Methods
- AMERICANEXPRESS
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Elena Pleshakov - State Farm Insurance Agent?
A The phone number for Elena Pleshakov - State Farm Insurance Agent is: (971) 346-4603.
Q Where is Elena Pleshakov - State Farm Insurance Agent located?
A Elena Pleshakov - State Farm Insurance Agent is located at 11000 SW Barbur Blvd, suite 201, Portland, Oregon 97219
Q What is the internet address for Elena Pleshakov - State Farm Insurance Agent?
A The website (URL) for Elena Pleshakov - State Farm Insurance Agent is: https://www.proinsuranceoptions.com/
Q What days are Elena Pleshakov - State Farm Insurance Agent open?
A Elena Pleshakov - State Farm Insurance Agent is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Q How is Elena Pleshakov - State Farm Insurance Agent rated?
A Elena Pleshakov - State Farm Insurance Agent has a 4.9 Star Rating from 229 reviewers.
Hours
Ratings and Reviews
Elena Pleshakov - State Farm Insurance Agent
Overall Rating
Overall Rating
( 229 Reviews )![](/images/review-avatar-3.jpg)
Anna Meza on Google
(In response to Elena)
You are very good at deflecting. I don't expect you to be there to answer every call from me specifically. I expect that when I call, I will receive accurate information from every employee who works there. Or, at the very least, the same information. I understand that you can't answer every call that comes in, nor do I expect you to. However, I do expect accurate information and a valid reason as to why my rate nearly doubled. Any of your representatives should have that information. I also expect to be told the correct year of my vehicle and not have to argue about how long I've been a customer or whether or not I have auto pay set up. It's the simplest things.
Deflect this comment all you want. From reading the negative reviews, I now understand that this is a persistent issue with you. In 2020, you seemed to have had representatives that were more competent, which in turn made you look good.
I also should not have had to argue for hours on the phone with your office so that I would have my rates reevaluated. I brought up the fact that my rates were going up but understood $20 was probably inflation. Then they went up again, this time $80, which I brought up and was given excuses. The next time it went up, it was almost $100, which is unacceptable. And after multiple calls with multiple people (not you), I was then told that I was right in questioning the drastic price increase (in less than a year) and was long overdue for a price reevaluation. Again, this is unacceptable treatment of your customers. It doesn't seem very neighborly of you.
I've had other issues with your representatives giving me wrong information, and I've spoken with you about it. You then informed me that I was given incorrect information and not to trust the State Farm app, so you definitely know that this has been an ongoing issue.
At the very least, take accountability.
(ORIGINAL POST) Elena seems to always be out of the office when it's convenient for her. The representatives who work there all have different information, and there's no accountability. It's a nightmare.
I just wanted to make sure that someone who knows what they're doing cancels my account. I was told a week before (on a Friday) that she'd call me back because she was out of town until Tuesday. Friday rolled around, and I didn't receive a call from her, but I had received two calls from her representatives about adding a second vehicle. The final straw was when I called and was told she was on lunch, so I called back and was then told she wasn't in the office that day. Again, why did I expect a representative to have accurate information? Oh, but when it comes to taking payments, she's right there to help.
I made sure I received an email confirming that I wouldn't owe them anything and that my services were canceled. We shall see.
![](/images/review-avatar-1.jpg)
Brenda Gritzbach on Google
![](/images/review-avatar-2.jpg)
Tatyana Donchenko on Google
![](/images/review-avatar-2.jpg)
Marina on Google
![](/images/review-avatar-1.jpg)
Valera Sidorchuk on Google
Overall Rating
Overall Rating
( 229 Reviews )Write a Review
Insurance Agency Near Me in Portland, OR
Kimsa - Mike VanPelt
Portland, OR 97223
503-303-0909 ( 0 Reviews )
Santos Steven C
Portland, OR 97216
(503) 254-8553 ( 0 Reviews )
Jason Killalee, Bankers Life Agent
Portland, Oregon 97218
(503) 255-3624 ( 0 Reviews )
Blaine Kauzlarich, Bankers Life Agent
Portland, OR 97220
( 0 Reviews )
Nathaniel Perez, Bankers Life Agent
Portland, OR 97220
503-255-3624 ( 0 Reviews )
Vouch Pearson, Bankers Life Agent
Portland, Oregon 97218
(503) 255-3624 ( 0 Reviews )
Lori Rarey at Comparion Insurance Agency
Lenz Financial Group
Portland, OR 97239
(503) 222-3924 ( 3 Reviews )