Oxford Suites Portland - Jantzen Beach

Great breakfast! Clean rooms Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
Dec 13th, 2022

When we booked our reservation, we requested our 2 rooms to be next to each other, we ended up on opposite ends of the hallway. The swimming pool water was so cold, my son's lips were blue after 15 minutes of swimming and 20 minutes adjusting to the water. We found out after the 1st night that the rooms aren't serviced for every 3 days but the room wasn't stocked for 3 days...we ran out of towels, coffee, tissues, and toilet paper. There was no notification of channels offered, information of things to do, nor checkout times in the room. However, the building was upkept and the breakfast was delicious.
Dec 11th, 2022

Super place .. quality check-in service. Very clean place. The kitchen staff is super friendly, they have fresh breakfasts and a basic gym. The rooms are clean and have a coffee maker and 2 cups. The location is in a good area, 10 minutes to Vancouver waterfront Thank so much staff ! Food & drinks: Thay have a little !
Dec 10th, 2022

Dec 10th, 2022

Made a reservation for 2 days for work , and and when I got there the lady upfront told me, she was gonna cancel my reservation because apparently my card was fraud ? I asked the lady maybe its my banks fraud protection so I asked to run the card again , and she replied with ,if we do and it doesnt work Im gonna have to keep your card ! ??? Ive made so many reservations with different hotels and never once heard that before ,so maybe its some kind of weird policy , so i didnt risk my card with all my funds in it and just used a different card , she then ran it and didnt go thru again , it was something wrong with the system cuz it wasnt declined for insufficient funds , so then she says she can work around the system and then said that I needed to speak to her manger cuz she wasnt supposed to let me in , that she could get in trouble ? In trouble for what ? If I paid for my room , I saw my bank statement and the money was pulled so what exactly is she getting in trouble for ? I was going along with it cuz I was just exhausted from my flight and just wanted rest so instead of booking my 2 days that I originally reserved I just stayed one day and go out the next morning and went to a different hotel which made it alot more easier , the room was nice but the clerk up front needs to be more helpful instead of making it very difficult for the customer
Dec 2nd, 2022