Safelite AutoGlass

Kellen Vervalen _{on Google}

Mar 25th, 2024

Have canceled on me now twice. First time was 2 hours into my appointment window and now they came out got setup and told me they can't do it cause a sticky piece won't stay on the windshield. After sitting around all day waiting for them. Not single person quality checked the piece of glass. I have one day off a week and they have now pissed away two of my days off. And yet they still have the audacity to try and upsell me on windshield wipers. Now they are telling me they can't get to me for another week and it won't be until the afternoon they can get out to install it after they keep screwing up cant even give me an appointment in the morning. To be clear the technician was not the issue. If i was you I would take my busy somewhere else. Only reason I'm using them is cause that's who my insurance goes through but I'm about to cancel it and pay out of pocket elsewhere. Company doesn't care about making things right.

Michael Houlihan _{on Google}

Feb 26th, 2024

Excellent service and friendly staff.
Very expensive. Job well done though.

Dmitriy Li _{on Google}

Feb 25th, 2024

Outstanding service! Ken was very descriptive, and helpful.

Ayman Turk _{on Google}

Mar 17th, 2024

They play games with customers. I went there in Feb 2024 for simple tiny v small chip on my cars windshield. They told me if I pay on my own without insurance will cost me $179, while if I pay through my insurance, will cost the insurance $65. It is really funny because I shopped around and found auto glass shops charge as low as $45. Since I have comprehensive full coverage insurance with StateFarm, I told them to cover it through my insurance. At their front desk, I checked in and gave them ALL info they requested about my car and my insurance, and they checked the chip and CONFIRMED that my insurance will cover it. Also called my StateFarm insurance and they CONFIRMED it will be covered. The job was done and the chip was fixed. After one month, the SafeLight sent me a bill asking me to pay , while my insurance is valid