My Bundle of Joy Concordia

Our daughter went to bundle of joy for about a year starting at 2.5 months old. Bundle of joy Concordia is a great and pleasant space with caring and professional staff. Any questions we had were always quickly answered and our opinions were valued by management. The hours and flexibility of Bundle of Joy are amazing. They accommodate each childs different schedule and feeding routine. Wish we could have stayed at Bundle of Joy longer!
Nov 24th, 2020

My Bundle of Joy is a wonderful place. Our daughter has been there for almost a year now, and all the people here are amazing. When we moved across town, Michele helped us transition from our first location in SW to a more convenient location in NE as soon as possible. Both locations are clean and bright, the staff is great with the kids, and they are very accommodating and communicative. It is clear that everyone at My Bundle of Joy cares deeply for the kids in their care, for their wellbeing, safety, and health. I can't recommend them enough, thank you, Michele, Monet, and everyone!
Sep 23rd, 2020

We've sent both of our kids to My Bundle of Joy. They have always been warm and caring with our kiddos, and great partners as they grew from babies to toddlers. Our youngest has some special needs that the caregivers really worked to support, and it really helped him to develop and grow! I especially appreciate their calm, balanced approach to childcare, and flexibility with changing schedules and doctor appointments. I can definitely recommend MBOJ!
May 15th, 2020

My child attended My Bundle of Joy (Concordia) for less than a year and very disappointed with the owner Monet and her lack of management. We took our son out due to questionable providers, high turnaround in providers, last minute non-COVID closures and a very unlikeable owner. On our first day, I handed my 3-month old to a provider who was wearing 2 inch fake nails and I was mortified and thought it was a joke. I didn't say anything because I didn't want to be "that parent" but absolutely did not instill any confidence from day one. In the summer of 2021, the house shut down for one day because it was not licensed with the State of Oregon. Day care shut for a day with very late notice and there was no compensation for that one day of missed daycare due to their inability to maintain a legal license. Shortly after, a provider showed up drunk and was allowed to work (many differing stories but nonetheless worrisome). Monet was at the house next morning for drop-off trying to do damage control and was incredibly insincere and seemed to almost be laughing the situation off. Monet lacked communication skills and was unable to recognize and articulate the seriousness of the alleged incident. In December 2021, they received an Oregon Department of Education violation regarding poor crib safety management. Upon inspection, the State worker immediately removed the child from the crib and the State notified parents immediately. There was a laundry list of additional incidents that occurred during our short time. A child got locked in the bathroom in which the fire department was called, a child got outside and was left unattended with no one knowing, a child's food allergy was overlooked, and other questionable small incidents. When these concerns were brought to Monet's attention, she brushed them off and did not let us break our contract and dismissed them. Moreover, we told her we only stayed because of one of the house managers we liked (who recently abruptly left). She went on the defense and told me "shame on me" for not acknowledging the other providers. That is not how you respond to a concerned client let alone parent. Be careful of the 60-day cancellation clause because a lot happened in that time and any third party would have agreed that it would have been reasonable to break the contract due to the concerning events.  We tried to give the benefit of doubt as these incidents occurred throughout the year but after talking to other parents, some left immediately while we tried to grapple with finding new care, which unfortunately took us a lot longer than expected. The providers were nice and my son got his basic needs met but after the multiple closures due to COVID (as expected), ongoing unscheduled closures and overall lack of organization. There was a clear environment of the providers being overworked, stressed and underpaid. I talked to other parents who were concerned that some of the caretakers had been in tears at drop-off/pick up due to the overwhelming stresses of management and daily duties. Regarding the house manager that left this week, Monet has not informed parents and the providers seem nervous and timid to discuss. There was no communication and when a house manager leaves, it should be immediately known since they are the main and first contact for parents. I assumed the house manager was on vacation but it wasn't until the end of the week that I found out (from the house providers) and still have not heard from Monet about the management change. Tomorrow is our last day there and we are very relieved because the house seems to be in shambles. Before registering, I read the very limited reviews and felt uneasy but didn't want that to deter us from signing up. In talking with other parents who attended MBOJ (3 at Concordia and 1 at Piedmont), none were impressed with the actual facility and agreeably turned off by the owner. We later discovered that My Bundle of Joy used to operate under a previous name "Cloud Nine, Inc." (I verified it on the Oregon Secretary of State business search and still active). We had heard from parents that they changed their legal name due to multiple negative reviews they had received under the previous name. A major red flag that made our choice to leave even more secure. I understand day care is neither accessible or affordable. I wish our experience would have been more pleasant. When you are paying the same rate as a reputable school like Montessori or some other high-end infant programs, My Bundle of Joy simply does not compare nor come close. My intention is not to discourage parents but it's only fair to share our experience in hopes that future parents err on the side of caution with this establishment.
Jun 29th, 2022

I put my son on three waitlists for daycare when I was four months pregnant thinking I was ahead of the game. Fast forward 6.5 months later when I was well into maternity leave, I still hadnt been called off any of them. I was overwhelmed with being a new mom and terrified that I wouldnt find a place I felt comfortable leaving my son. I reached out to Michele and Monet at MBOJ to see where I was on their waitlist, and told them how worried I was. They bent over backwards for me, saying that my preferred location wasnt available yet, but that they had a spot at one of their other locations and would transfer us as soon as a spot opened up near my house. Now, this interaction came on the heels of me reaching out to another daycare who treated me like a number and displayed zero empathy. I will never forget the genuine care MBOJ showed to me. Fast-forward to now and my son has been at MBOJ since he was 3 mo and hes now 7 mo. I feel that teachers there genuinely care for my son. They share great stories of his day, and I love the report cards they write. They also work with the kids to make special cards for Mom and Dad. (Sorry for the spoiler but its so cute!) Being a working Mom, it feels good to know that he is smiling and happy when I take him there. In fact, my husband and I agree that he has so much fun there that hes bored when its just us on the weekends. Also, I would be remiss if I didnt say this....I read through the one-star review here, none of that is true. These people work incredibly hard and take great care of the children they work with. Look no further. Thank you MBOJ!
Mar 4th, 2020