Radiant Tech Repair

Excellent service and they did exactly what they said they would, in the timeframe they estimated when I dropped off my laptop.
Jul 13th, 2023

Jul 3rd, 2023

Im going to say for the record the guy was really nice and was honestly just trying to help as best though I wish the review could be based on his customer service. I brought in my pc to instal a new mother board and was like great I was told it be one week. A week passed and I heard nothing I called he said he was running logistics on it should be ready at the end of the day still nothing. Roughly after the second week I came in and asked how much longer and he told me it be ready by the end of the day okay great. I came in and he taken the parts out of my pc and placed them in another pc. It was fustrating because I dont think diagnostics were happening or anything. He finished installing the new parts and he didnt charge and told me what I needed for it to work. Now my pc isnt turning on. Its unfortunate and now I have to take it elsewhere.
Mar 12th, 2023

I'm not sure how these guys have gotten such good reviews so far. My computer is freezing up every minute or so, so I decided to bring it in to Radient Tech Repair. I paid $100 for the repair. He had it for over a month and never called me to pick it up. I called a few times and it wasn't ready yet. Finally, I picked it up. I took it home and immediately it started to freeze again. I brought it back since it was still covered under warranty. Again, it was there for at least 3 weeks, and again no calls telling me it was finished. I had to call in and check. I picked it up and AGAIN it immediately froze up when I used it. He then said it was probably a memory issue. I took it back to him and he had it again for about a month. He supposedly put a 4 GB RAM into it and charged me $20. I still got no phone call telling me it was ready for pick-up. Anyhow, brought it home and it is now immediately freezing up again. He claims he could not get it to freeze up, but it does so just trying to launch a browser, check email, watch a video, etc. This process has taken over 3 months, cost $120 and my computer is not working any different than when I first brought it in. I feel like this has been a sham and I'm pretty ripped off and  frustrated. These guys have no communication and I am doubting weather he has even so much as turned this thi
Oct 28th, 2022

They had my laptop twice, both for extended periods of time with absolutely zero communication.  Seems like a nice guy, but no matter how many times (many, many, many) I asked him to let me know what was happening, I NEVER got a call.  He did manage to transfer just some of my data to a new laptop.  Took a long time.  I took the old one back to have the input jack replaced.  It worked for a couple of weeks before failing again--apparently a problem with the motherboard, but dude had it for a couple of months and didn't return messages I left--I thought maybe they were out of business.  Seems to be completely clueless.
Oct 4th, 2022