True Society by The White Dress is the luxury wedding dress shopping destination for Portland-area brides. Located near Director Park, the modern, inviting shop is home to a variety of exquisite wedding dresses. We offer style and size inclusivity for every taste, budget and bride. Our designer labels include Essense of Australia, Stella York, Martina Liana, Oxford Street, and All Who Wander.
Questions & Answers
Q What is the phone number for True Society by The White Dress - Portland?
A The phone number for True Society by The White Dress - Portland is: 503-206-4852.
Q Where is True Society by The White Dress - Portland located?
A True Society by The White Dress - Portland is located at 918 SW Yamhill St, Portland, OR 97205
Q What days are True Society by The White Dress - Portland open?
A True Society by The White Dress - Portland is open:
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 6:00 PM
Q How is True Society by The White Dress - Portland rated?
A True Society by The White Dress - Portland has a 4.7 Star Rating from 624 reviewers.
Ratings and Reviews
True Society by The White Dress - Portland
Overall Rating( 624 Reviews )
Michelle Daas on Google
Absolutely clueless and unprofessional! They ordered the wrong dress size for my sister and pressured her into signing that it was correct. We trusted them to know what was best. Big mistake!! Their merchandise is too expensive for their uneducated staff to handle properly. Don't even waste your time here, even if they have a dress you love they're going to mess up your order and intimidate you into making a big decision! Weddings are stressful enough as is, you deserve a dress shop that is better than this one!!!
Sofia Cabrales on Google
Catherine Daas on Google
So I did a rush order from them, and while I found the perfect dress for me, the store has definitely come close to ruining it. They ordered the wrong size. I have this confirmed by the person doing alterations.
Because they ordered the wrong size the neckline will be different, and opposite, of what I wanted. It will plunge and be more open.
While this mistake is unacceptable, the way they handled it was even worse. The manager agreed with my concerns initially, looked at the notes, and then tried to tell me it was a normal fit. She dismissed all of my concerns and offered no recourse. I felt like I was being gaslighted. The manager stopped an explanation halfway through that even the size down would have needed to be taken in. I don't see how this mistake was acceptable.
I believe this mistake happened because the sales people are not knowledgeable enough. There was not a single person there I recognized from my initial fitting, or follow up! I was in the shop for something like 5 hours over two fitting appointments. They really had every opportunity to make the correct order.
Finally, they could not even help me navigate basic service with the dress. They sent a text saying that the dress was ready for pick up, and that I had 12 days before I would be charged for storage. When I arrived to pick it up it was not pressed at all. I believe it should have been fully ready for pick up given the time window.
Proceed with caution when making your orders here.
Rut Reyes Lopez on Google
Great selection, even for conservative brides! Thank you so much.
Paige on Google
Stephanie made the experience very easy but also special. Lots of options for dresses. Would recommend this shop and Stephanie to anyone looking for a wedding dress
Overall Rating( 624 Reviews )
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