Dean's Car Care, INC.

Hours

Sunday:
Closed
Monday:
9:00 AM - 1:00 PM
Tuesday:
9:00 AM - 1:00 PM
Wednesday:
9:00 AM - 1:00 PM
Thursday:
9:00 AM - 1:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
Closed

Chamber Rating

4.3 - (105 reviews)
83
2
3
4
13
Read Our 105 Reviews

Chamber Rating

4.3 - (105 reviews)
83
2
3
4
13
  • John Doe


    Mar 4th, 2024

  • J


    Jan 2nd, 2024

  • Ben de Moura

    Ive taken 3 family cars to deans car care over the last five years, Ive probably taken my own car to them about a half dozen times. Over the past few years there have been a few honest mistakes theyve made that cost me a bit but I was understanding. The last two times that Ive taken my car in theyve both made mistakes and lied to me. Most recently they told me the quality and level of fluid in a sealed gear box. Theres no dipstick you could use to determine that. They put the wrong size oil filter on my car once. The friend who recommended deans to me in the first place told me theyve overfilled his oil before, to the point where a light came on. I really feel embarrassed for having continued to trust this business after getting a bad feeling about them on different occasions. I really hope this review helps prevent others making the same mistake.
    Nov 6th, 2023

  • JD Johnston

    Don't use these people. Have taken my 95 hiace to them twice both times they gave it back running worse than when I brought it in. Thier techs have no pride in Thier work didn't even test drive it before giving it back probably because they knew that they were half-asked by habit. Three weeks they had it the second time after waiting three weeks for appointment and couldn't even get the oil changed. It was like they were holding my van hostage. The receptionist guy out front has serious personality issues. Never will they see a vehicle of mine again. Found other shops talked to four all were aware of deans and said they suck alot of unnecessary work. Want to update on review, got a call from Dean after my last review which I totally respect but he had no answers for giving my van back running even worse than the last time I got it back from them. UPDATE.......after Deans recommend I get a new engine spend 10 to 15 thousand and take 8 months to a year to complete instead i found a place which I drove into without a appointment and got it back in ONE WEEK. Problem was the timing belt that Deans put in just over a year ago and that they already looked at 3 weeks earlier was screwed apparently they knew nothing about tensioning. I waisted 11 weeks with them just to to find out that they are their own best customer. Everything I've had to fix is a direct result of their previous work. Will not respond No Apologies no answers DO NOT TRUST THEM.
    Sep 21st, 2023

  • Logan Buttrell

    Absolutely love this place. My 2000 subaru was stolen and had the ignition punched. The good people at Deans found the part and repaired it quickly and affordably. Thanks Deans! Ill be back! Service: Engine repair
    Aug 8th, 2023

Read Our 105 Reviews

About
Dean's Car Care, INC.

Dean's Car Care, INC. is located at 1506 NE Lombard St in Portland, Oregon 97211. Dean's Car Care, INC. can be contacted via phone at 503-308-8314 for pricing, hours and directions.

Contact Info

  •   503-308-8314
  •   (503) 282-0846

Questions & Answers

Q What is the phone number for Dean's Car Care, INC.?

A The phone number for Dean's Car Care, INC. is: 503-308-8314.


Q Where is Dean's Car Care, INC. located?

A Dean's Car Care, INC. is located at 1506 NE Lombard St, Portland, OR 97211


Q What is the internet address for Dean's Car Care, INC.?

A The website (URL) for Dean's Car Care, INC. is: http://www.deanscarcarepdx.com/


Q How big is Dean's Car Care, INC.?

A Dean's Car Care, INC. employs approximately 2-5 people.


Q Is there a key contact at Dean's Car Care, INC.?

A You can contact Dean Gluesenkamp at 503-308-8314.


Q What days are Dean's Car Care, INC. open?

A Dean's Car Care, INC. is open:
Sunday: Closed
Monday: 9:00 AM - 1:00 PM
Tuesday: 9:00 AM - 1:00 PM
Wednesday: 9:00 AM - 1:00 PM
Thursday: 9:00 AM - 1:00 PM
Friday: 9:00 AM - 1:00 PM
Saturday: Closed


Q How is Dean's Car Care, INC. rated?

A Dean's Car Care, INC. has a 4.3 Star Rating from 105 reviewers.

Key Contacts

image
Dean Gluesenkamp
Manager


Hours

Sunday:
Closed
Monday:
9:00 AM - 1:00 PM
Tuesday:
9:00 AM - 1:00 PM
Wednesday:
9:00 AM - 1:00 PM
Thursday:
9:00 AM - 1:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
Closed

Ratings and Reviews
Dean's Car Care, INC.

Overall Rating

Overall Rating
( 105 Reviews )
83
2
3
4
13
Write a Review

John Doe on Google

image


J on Google

image


Ben de Moura on Google

image Ive taken 3 family cars to deans car care over the last five years, Ive probably taken my own car to them about a half dozen times. Over the past few years there have been a few honest mistakes theyve made that cost me a bit but I was understanding. The last two times that Ive taken my car in theyve both made mistakes and lied to me. Most recently they told me the quality and level of fluid in a sealed gear box. Theres no dipstick you could use to determine that. They put the wrong size oil filter on my car once. The friend who recommended deans to me in the first place told me theyve overfilled his oil before, to the point where a light came on.
I really feel embarrassed for having continued to trust this business after getting a bad feeling about them on different occasions. I really hope this review helps prevent others making the same mistake.

Business Response on Google Oct 20th, 2023
Hello Ben, sorry to hear about your bad experiences at our shop.  We understand that vehicles are complex and it can be a challenge to trust what people tell you about them.  Last month you brought in a 2005 VW Passat with an automatic transmission.  VW states this is a sealed transmission with lifetime fluid, but that is not true.  These transmissions do not have a dipstick, instead you have to remove a plug from the transmission pan to check the level and to inspect the fluid condition. It seems like you may be doing some of your own work and getting weird info from youtube. Oil filters come in different sizes and there are several that work on your car. We take pride in using high quality parts.

JD Johnston on Google

image Don't use these people. Have taken my 95 hiace to them twice both times they gave it back running worse than when I brought it in. Thier techs have no pride in Thier work didn't even test drive it before giving it back probably because they knew that they were half-asked by habit. Three weeks they had it the second time after waiting three weeks for appointment and couldn't even get the oil changed. It was like they were holding my van hostage. The receptionist guy out front has serious personality issues. Never will they see a vehicle of mine again. Found other shops talked to four all were aware of deans and said they suck alot of unnecessary work. Want to update on review, got a call from Dean after my last review which I totally respect but he had no answers for giving my van back running even worse than the last time I got it back from them. UPDATE.......after Deans recommend I get a new engine spend 10 to 15 thousand and take 8 months to a year to complete instead i found a place which
I drove into without a appointment and got it back in ONE WEEK. Problem was the timing belt that Deans put in just over a year ago and that they already looked at 3 weeks earlier was screwed apparently they knew nothing about tensioning. I waisted 11 weeks with them just to to find out that they are their own best customer. Everything I've had to fix is a direct result of their previous work. Will not respond No Apologies no answers DO NOT TRUST THEM.


Logan Buttrell on Google

image Absolutely love this place. My 2000 subaru was stolen and had the ignition punched. The good people at Deans found the part and repaired it quickly and affordably. Thanks Deans! Ill be back! Service: Engine repair


Load More Reviews

Overall Rating

Overall Rating
( 105 Reviews )
83
2
3
4
13

Write a Review

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