NAPA Auto Parts

Teddy _{on Google}

Mar 2nd, 2024

A year ago i was gifted some Napa gift cards. I used one either once or twice within the same week. Id say a few weeks go by and i go back to make a purchase with the gift cards, still doesnt work. Mind you theres still a balance on both, But i cant use them at all. Apparently during that time Napa was transitioning into their now new gift cards, and discontinued the old ones. The store manager Ron took the time to help, got me situated with a new gift card and transferred the balance. It was a bit inconvenient but he went above and beyond! Appreciate it!

Chris _{on Google}

Dec 22nd, 2023

Great customer service! I purchased a new car battery earlier this year at this NAPA location, and unfortunately the battery became defective and would not hold a charge. However, this store honored the warranty and gave me a free replacement. Michael the salesman was very helpful while I swapped the batteries out in the parking lot. He brought out some tools and a flashlight, and stayed outside until my car successfully started. No one likes having car trouble, but NAPA made it a lot easier. Thanks!

Tracy Ford _{on Google}

Dec 17th, 2023

Went in quite a few months back..got quoted a price from a female..than when she brought my merchandise to the cash register & looked up at my hat that said i love JESUS on it..she charged me $6.66 which is more than what she quoted me the 1st time. She must of thought that was humorous, but definitely never went back & never will.