Gerber Collision & Glass

Gerber has no customer service skills, and is very disorganized. I worked with my estimator, Edward, and manager, Luis. Several times, Edward was no where to be found when I showed for an appointment. Neither person was able to return a phone call, and I would always have to call for updates. In person, they would get confused about which car I was there for. I picked up my car with a missing part due to being on backorder, and received no communication from Edward or Luis on the status. Very disappointed with the lack of organization and communication. I would highly recommend working with a different shop who will value your business.
Mar 20th, 2024

Feb 26th, 2024

Replaced windshield in my vehicle were courteous and 2 french bulldogs that were fun to ay with
Jan 26th, 2024

They did a great job on my Honda CRV. The pics are evident proof. They were able to accommodate my car within a week, kept me updated on the progress and the car was fixed and made available almost a week earlier than promised. The estimates changed along the way but they were able to work with the insurance directly on the increased estimate. I would have appreciated some information on what changed for the estimate to increase. But apart from that, no complaints. The car was also cleaned and vacuumed prior to delivery
Jan 24th, 2024

This is the best repair shop I've ever visited! Their work is incredible and the customer service was so personal and warm. When paying I had an issue with my insurance and they were so patient and helpful with assisting me in resolving the issue. I would absolutely recommend this shop to a friend!
Jan 9th, 2024