General Parts Group

General Parts Group

Hours

Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM

Chamber Rating

Verified Member
3.0 - (34 reviews)
15
1
2
0
16

About
General Parts Group

About Founded in 1939, General Parts Group distributes parts and provides service for over 60,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona(3), Colorado, Florida, Idaho, Illinois, Indiana(2), Iowa, Kansas, Kentucky, Minnesota(2) Missouri(2), Nebraska, North Dakota, Ohio, Oklahoma(2), Oregon(2), Tennessee, Texas(2), Washington and Wisconsin(2); we are ideally positioned to provide Quality Service for over one third of the United States.

Contact Info

Questions & Answers

Q What is the phone number for General Parts Group?

A The phone number for General Parts Group is: (503) 624-0890.


Q Where is General Parts Group located?

A General Parts Group is located at 16364 SW 72nd Ave, Portland, OR 97224


Q What is the internet address for General Parts Group?

A The website (URL) for General Parts Group is: https://generalparts.com


Q What days are General Parts Group open?

A General Parts Group is open:
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM


Q How is General Parts Group rated?

A General Parts Group has a 3.0 Star Rating from 34 reviewers.

Hours

Friday:
7:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM

Ratings and Reviews
General Parts Group

Overall Rating

Overall Rating
( 34 Reviews )
15
1
2
0
16
Write a Review

Rami Makboul on Google

image I own restaurants and a large commissary kitchen in Portland. I called General Parts a few times in the past three or four years requesting their food equipemnt repair services. Every time I called, I always got the same response: WE ARE NOT TAKING ON NEW CLIENTS. I understand they are perhaps very busy. Howeveve, I'd like to point out that whenever they turned me down with the same response (we are not taking new clients), I went to their website looking for any statement or indications that they were not taking new clients, I found none. I did the same thing last week, and there is still nothing on their website indicating they don't take new clients. How could a company stay in business without taking new clients for a few years? I think they are taking new clients but the issue with me is my foreign accent.

Business Response on Google Oct 23rd, 2023
Hi Mr. Makboul – we do like to respond to all reviews and read each as valuable insight. General Parts in Portland has not been accepting new customers for quite some time as you have expressed in your review. We understand that service is critical when it is needed and to avoid extending needed service scheduling beyond 2 weeks, we have found it necessary to limit our scope to established customers. If you would like to expand on your experience with us and discuss the needs of your businesses in more detail, I would welcome a call to me directly. I can be reached at (503) 624-0890 during our normal business hours of 7:00 a.m. to 4:00 p.m. Monday through Friday. I hope you will reach out to me and look forward to speaking with you soon.

Georgianna Levitt on Google

image Excellent service. Mark is the best! Service: Oven repair


sherie rosenbaum on Google

image I regret not reading other reviews first. The office person at General Parts is very nice and professional. Unfortunately, that's where the praise stops.
I took a commercial slicer to be repaired at General Parts, 3 weeks later, I receive an estimate for repair $987 with no ETA for parts. After $152 charge for the estimate, I called McGraw Marketing to ask if it was even worth fixing. They asked me to bring it in, "no charge to look at it". I was informed it was worth fixing, gave them the go ahead and the very next day it was fixed for $322. McGraw will get my business going forward.

Business Response on Google Dec 21st, 2021
Sherie, we’re disappointed to read your review. We would like the opportunity to make things right. Please reach out to Nancie the Branch Manager at 503-624-0890, we look forward to hearing form you.

Rogelio Pasillas on Google

image Thank a ROGER PASILLAS
FOR THE GOOD WORK Services: Refrigerator/freezer repair, Freezer repair


Al H on Google

image

Business Response on Google Sep 8th, 2022
Hi Al, thank you for the review and for your business.

Load More Reviews

Overall Rating

Overall Rating
( 34 Reviews )
15
1
2
0
16

Write a Review

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