Terra Firma Home

Premium home decor, with superior customer service. They not only have access to all of the desired furnishings with a deep textile library, but they are also extremely knowledgeable about the history and trends of styles. The patience and joy that they took in helping me to find the perfect sofa that fit within my family's diverse needs was incredible. Highly, highly recommend.
Nov 18th, 2023

Krissy did the most amazing job redoing my bedroom! The entire staff made it so easy for me to find the perfect things to fit my personality and style! The store is so warm and inviting. Youve got to go check it out!
Mar 14th, 2022

Terra Firma Home did a fabulous job taking care of my needs. The office manager Adrian was friendly. professional and efficient . My item was delivered on time by Ethan and Seth who took the time that everything was I wanted.. I will definitely work with Mark and Krissy of Terra Firma Home again.
Dec 21st, 2021

Unfortunately, I did not have a good experience there. Purchased a pillow that had no visible price tag but was told it cost $79. Though I thought it was expensive for a plain, 18" sofa pillow, I trusted the sales person. When I got home, I found a "West Elm" price ticket of $39 inside the pillow. It was the (retail) price of the pillow cover, meaning that I was charged $40 just for an insert. I called the store back (twice), questioning the pricing but no one extended even a simple and basic customer service, courtesy call. I wasn't given the sales receipt and needless to say, will not be returning to shop there. ...Thank you for making it right, Krissy. I can't tell you how much your acknowledgement means. I will return to the Medford location tomorrow. I'm grateful for your integrity and professionalism.
Oct 23rd, 2021

We had Krissy and her team help us with our Ashland home a few years ago. We needed a lot of help! We absolutely loved everything they did and picked out for the house. They also knew we loved dogs and had a little dog light that we just love. She paid attention to all the little details. We also asked her to come to our house in Seattle. She and her team made it easy working long distance. They are true artists - we put all our trust into Terra Firma and it paid off. We are so happy with the work they did! We loved working with them!
Sep 27th, 2021