Prestige Senior Living Arbor Place

Mar 12th, 2024

They are wonderful, dedicated people. The facility is smaller than others, clean and attractive, which we really appreciate. The ED is first rate, the care staff attentive, kind and patient. They're taking excellent care of my mom in memory care. When it's my time, it's where I want to go.
Apr 7th, 2023

Love the residents and staff
Jan 30th, 2023

Worst place for your loved one!DIRTY! They will let your family member sit in filth. I found fecal matter in my grandmas bed and on her recliner. Not a small amount either and was dried and obviously been there for a while. Management does very little to hold their employees accountable! Worst place beware!
Nov 13th, 2022

Early in 2022, we were faced with moving our mom out of her home of 28 years. A difficult task even in the most ordinary of circumstances. When our initial choice didn't match the needs of our mom, as she required care on a full time basis rather than on an independent living basis, we were faced with finding an assisted living facility remotely. Myself and her son live in the UK and the other sibling taking responsibility for her care lives out of state. With the help of an agency, we all met remotely on zoom with four facilities and Arbor Place came top of the list - because it met various criteria we were looking for but also because their ethos is "we like to treat our residents like you would like to treat your own mom and dad". After the zoom call, we had a follow-up meeting and went through care packages - the result of which we came out with a cost effective well managed option. Then within a week our loved one was moved into Arbor Place. There were a few integration issues which are to be expected when your mom is 86 years old and has health issues. But now having travelled to the States to visit her and see Arbor Place in person, we have absolutely no doubt we as a family made the 100pc right choice. She has a beautiful spacious one bed apartment, access to 3 substantial meals per day in a very nice dining area, housekeeping of a high standard - the room smelt so fresh and clean every time we visited - and kind, caring staff with access to medical teams as required. The communal areas/lounges are clean and welcoming. It is very much a family environment with the personal touch. Erica, the director, has transformed the facility into one to be proud of. Special mention to Ken McLean who we dealt with in the initial stages and who continues to offer support to us from a distance.
Oct 19th, 2022