A1 Installations NW LLC

Costco over the range microwave install in Treasure Valley, Idaho. Curtis and wife team removed old microwave and installed new one. Communication was timely and they did a great job. Would recommend without reservations.
Jun 28th, 2023

While there was some confusion as to the initial appointment for installation, they responded promptly and scheduled the installation around our needs. The installation was professionally done, kept it tightly and even educated us on proper use to extend the life of our dishwasher. I would recommend this company, thanks especially to Alan. Service: Installation
Apr 2nd, 2023

Mar 27th, 2023

This company installed a dishwasher (bought from Costco) at my house. Communication with the office team was very good an smooth. The crew came per the set time window. They called me half an hour before arrival. Arrived with all tools and floor protection sheet, listened and communicated very well about what I needed (because I am a picky person), tested the unit, and finally left without leaving any damage whatsoever. Thank you for such a good service. Service: Installation
Mar 13th, 2023

They called to confirm an installation appointment for an appliance I purchased through Costco. I thought I might install the appliance myself and asked if they were available for contact over the weekend to cancel if the appointment was not needed. They told me no, and that they would no longer honor the original appointment and I'd have to wait 3+ weeks. I spoke with a manager who then berated me for 'wasting their time', said they were refusing the work order (which Costco had no record of refusal), and then hung up on me. After reading these reviews I'm thankful they treated me so poorly, otherwise they may have ruined my appliance or home... I highly recommend if you have an issue with this company you file feedback with Costco, or other vendor, directly. They have no business ruining other company's reputations with their abhorrent customer service or shotty work. Service: Installation
Mar 17th, 2023