Umpqua Bank

I've seen some of the negative reviews on here about poor customer service at this bank and my advice is take to social media and call this bank out and get people in this town to boycott this bank and maybe then they will work on implementing good customer service training like we as customers deserve in this town. Everywhere I go in this town to shop and do business I have to always encounter poor and rude customer service from these businesses and it is unacceptable. It is time that this stops! We as customers deserve much better than that period! It's our hard earned money we give to these businesses so I encourage everyone to stand up and demand better from these businesses!
Feb 26th, 2022

Was happy until they froze my account with out notice. Then informed me I had to go in and clear some things up but have to wear a mask. I dont like being forced to jump through the fire in order to get whats already mine. Pick anywhere else to bank!
Jan 31st, 2022

Absolute mockery of a bank! Its like banking in the 1960's The customer service is shit, they arent sure of what they are doing and according my other bank USAA( which is great by the way. link below) they have no idea about banking rules and regulations. This bank erroneously debited my savings account and balked when i called them on it. Had to have the organization that made the original charge email them and tell them they are wrong. once that was done they called the police when i went to collect my money. Absolute trash bank. USAA Bank: usaa.com
Oct 19th, 2020

Gets pretty bad when you can't get quarters for your business vfw has 2different accounts and when can't get quarters for both accounts it's pretty bad business
Sep 19th, 2020

I call all the time, super patient staff, very helpful, always have quarters for laundry day!
Sep 9th, 2020