Subway

David K Eyerly _{on Google}

Apr 10th, 2024

Been going to Subway for many years. Without a question today was the worst customer experience I have had. Three employees were working. Absolutely nobody acknowledged me entering the place. One girl was slicing meat with her back to me and another girl stared at me for two minutes without saying a word. A customer who was ahead of me walked out without being helped. After about three minutes I was asked what I wanted and I noticed that about 75 percent of the meat, cheese and veggie bins were empty...this was at 5:20 pm. Bottom line, if you are the owner of this franchise you should do something about training your employees because the customer service is deplorable.

Alex Stansbury _{on Google}

Mar 11th, 2024

This location is frequently running out of ingredients and when I place an order on the mobile app, they make my sandwhich anyways without the ingredients they are missing.
I would have canceled my order if id know.
Also on several occasions the peppers added to my sandwhich had obviously started to go bad and or contaminted by something else.
Definitely doesnt seem fresh.
I work next door to this location and was ordering almost everyday, but at this point ill
Be getting lunch elsewhere.

Christina Pleasant _{on Google}

Mar 2nd, 2024

My husband and I havent been to this location in months until the other day and not much has changed. The ice machine has been down for probably close to a year, the bread gets smaller and smaller, they are constantly out of veggies, and this time even out of some meats, and soda pop syrups. They did finally get the drink cooler fixed so at least there are some cold options. Although the options were pretty sparse. The worker came from the back did NOT wash her hands and revolve as she came to the line, and was very impatient, we were the only customers in the store. Had barely walked up to the counter and she was already asking what do you want over and over while my husband and I were clearly discussing the different options. Instead of using this time to let us know what meats they were out of she waited for us to order and then told us she couldnt make that sub because they didnt have the meat. One restroom was out of order, veggie part of the line was super empty and they were completely out of some veggie options. After we got our food and sat down to eat the worker went out to smoke and then was in the back within view on her phone.
There was clearly stocking and cleaning that could have been being accomplished. Send someone to cash and carry for the veggies your out of. Or to another location with the same owner to borrow some of the meats your out of, this is the way we used to do things.
I was a manager at Subway for many years and its crazy to me to see the standards that this store is operating at being so low. Meanwhile their prices continue to rise. What are we paying more for? Definetly not the quality of product or customer service.

Mckenzie Cloninger _{on Google}

Feb 8th, 2024

Staff did not change gloves