Umpqua Bank
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113 South Main St
Jefferson, Oregon 97352 - (541) 327-2223
- Website
Hours
Chamber Rating
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Natasha Mowdy
IF I COULD RATE LOWER THAN 1 STAR I WOULD!! They like to charge you for everything down to the paper they send your statements on every month...hidden fees everywhere!! Not to mention try calling this bank to reach anyone be prepared to wait on hold for over 30minutes! Worst bank ever dealt with... Never again. I would mention more about what I dont like about this bank....but why? They say they strive for great customer service...well who is in charge of that department??...they should be fired!
Oct 2nd, 2021 -
Derrick Lenzer
Awesome people. Honest practices. Great banking!
Aug 19th, 2021 -
Dana Austin
The manager is very rude , the most incompetent person i have ever had the displeasure of interacting with, she is managing the bank in clear violation of federal law, i am submitting formal complaint with appropriate regulating authority and with upper management, i am very dissatisfied with this location, do yourself a favor avoid this location untill management is removed !
Apr 26th, 2021 -
Ronald Douglas Sheets
The bank manager was rude and extremely aggressive towards me when my mask was not completely over my nose. I had pulled it down slightly to defog my glasses. He continued his rude behavior throughout my visit. I had not planned to go into the bank but the automatic teller was not accepting checks for deposit so I had no choice. We've been customers here for 30 years and have never been treated so rudely! I understand the COVID thing but kindness in making requests to customers is still expected. Remove your "Friendliest Bank" statement. You're not worthy of it.
Sep 28th, 2020 -
Richard Groesbeck
Manager is argumentative, stand offshore. Main office in Roseburg does not care.
Aug 29th, 2020
About
Umpqua Bank
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our branches feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.
Questions & Answers
Q What is the phone number for Umpqua Bank?
A The phone number for Umpqua Bank is: (541) 327-2223.
Q Where is Umpqua Bank located?
A Umpqua Bank is located at 113 South Main St, Jefferson, Oregon 97352
Q What is the internet address for Umpqua Bank?
A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/or/jefferson/113-south-main-st
Q How big is Umpqua Bank?
A Umpqua Bank employs approximately 20+ people.
Q What days are Umpqua Bank open?
A Umpqua Bank is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Umpqua Bank rated?
A Umpqua Bank has a 3.0 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Umpqua Bank
Overall Rating
Overall Rating
( 10 Reviews )Natasha Mowdy on Google
IF I COULD RATE LOWER THAN 1 STAR I WOULD!!
They like to charge you for everything down to the paper they send your statements on every month...hidden fees everywhere!! Not to mention try calling this bank to reach anyone be prepared to wait on hold for over 30minutes! Worst bank ever dealt with... Never again. I would mention more about what I dont like about this bank....but why? They say they strive for great customer service...well who is in charge of that department??...they should be fired!
Derrick Lenzer on Google
Awesome people. Honest practices. Great banking!
Dana Austin on Google
The manager is very rude , the most incompetent person i have ever had the displeasure of interacting with, she is managing the bank in clear violation of federal law, i am submitting formal complaint with appropriate regulating authority and with upper management, i am very dissatisfied with this location, do yourself a favor avoid this location untill management is removed !
Ronald Douglas Sheets on Google
The bank manager was rude and extremely aggressive towards me when my mask was not completely over my nose. I had pulled it down slightly to defog my glasses. He continued his rude behavior throughout my visit. I had not planned to go into the bank but the automatic teller was not accepting checks for deposit so I had no choice. We've been customers here for 30 years and have never been treated so rudely! I understand the COVID thing but kindness in making requests to customers is still expected. Remove your "Friendliest Bank" statement. You're not worthy of it.
Richard Groesbeck on Google
Manager is argumentative, stand offshore. Main office in Roseburg does not care.