Hours

Monday:
7:30 AM - 11:00 AM
Tuesday:
7:30 AM - 11:00 AM
Wednesday:
7:30 AM - 11:00 AM
Thursday:
7:30 AM - 11:00 AM
Friday:
7:30 AM - 11:00 AM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

4.7 - (54 reviews)
47
4
1
0
2
Read Our 54 Reviews

Chamber Rating

4.7 - (54 reviews)
47
4
1
0
2
  • Dan Pedersen

    My elderly mom made an appointment over a month in advance to have some work done on her car. She dropped her car off at the agreed upon time, but Taylor Automotive kept her car for a full week and did not do the work. My mom finally picked her car up because she needed it--obviously! Despite this experience, she called back to have Taylor do the needed work, because she wants to support small local businesses. She was told that she needed to make an appointment, and they were booking appointments a month out. It didn't make any difference that she had had an appointment before and the work hadn't gotten done. She finally called the dealership and had the work done there.
    Nov 19th, 2023

  • pink lady

    Great service
    Nov 19th, 2023

  • Sue


    Jul 15th, 2023

  • Veronica Lopez

    They did a great job with my car. After taking it to the local Toyota dealership and being charged an arm and a leg to be handled by my keys with still NO air conditioning. Taylor auto took the time to inspect it and found it rather quickly. They are honest and do a great job.
    Jul 12th, 2023

  • Ian Harkins

    Excellent shop, these guys really are the best around! My wife and I have been taking our vehicle's to Taylor's for a few years now, and they've always gone above and beyond to help us out. Both Richard and Sam are not only great mechanics, but also very professional, fair and honest folks. I stopped by yesterday on a break from work because I was getting a weird noise from my serpentine belt. Sam dropped what he was doing, and came out to inspect. He diagnosed it as a worn out tensioner pulley. Richard advised me not to drive any further, and asked if I could leave my truck there for the day. Sam went above and beyond by giving me a ride back to work, and took care of my truck right away, in the midst of a seemingly busy day for the shop. When I picked up my truck later, the noise was gone, and the belt sounded much smoother, all for a fair price. These folks have your best interests in mind, and will go out of their way to keep your vehicles on the road! I have been sending friends to Taylor's ever since we found the shop, and will continue to do so. If you need work done on your vehicle, I can't recommend these guys enough!
    Feb 12th, 2024

Read Our 54 Reviews

About
Taylor Automotive

Taylor Automotive is located at 1139 Tucker Rd in Hood River, Oregon 97031. Taylor Automotive can be contacted via phone at 541-386-3333 for pricing, hours and directions.

Contact Info

Products

  • CUSTOM WHEELS
  • PARTS

Services

  • AIR CONDITIONING
  • ALIGNMENTS
  • CAR COMPUTERS
  • CUSTOM WHEELS
  • HEATERS
  • MAINTENANCE
  • SHUTTLES
  • WARRANTY SERVICE

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Taylor Automotive?

A The phone number for Taylor Automotive is: 541-386-3333.


Q Where is Taylor Automotive located?

A Taylor Automotive is located at 1139 Tucker Rd, Hood River, OR 97031


Q What is the internet address for Taylor Automotive?

A The website (URL) for Taylor Automotive is: http://www.taylorautomotiveonline.com/


Q How big is Taylor Automotive?

A Taylor Automotive employs approximately 2-5 people.


Q Is there a key contact at Taylor Automotive?

A You can contact John Taylor at 541-386-3333.


Q What days are Taylor Automotive open?

A Taylor Automotive is open:
Monday: 7:30 AM - 11:00 AM
Tuesday: 7:30 AM - 11:00 AM
Wednesday: 7:30 AM - 11:00 AM
Thursday: 7:30 AM - 11:00 AM
Friday: 7:30 AM - 11:00 AM
Saturday: Closed
Sunday: Closed


Q How is Taylor Automotive rated?

A Taylor Automotive has a 4.7 Star Rating from 54 reviewers.

Key Contacts

image
John Taylor
Owner


Hours

Monday:
7:30 AM - 11:00 AM
Tuesday:
7:30 AM - 11:00 AM
Wednesday:
7:30 AM - 11:00 AM
Thursday:
7:30 AM - 11:00 AM
Friday:
7:30 AM - 11:00 AM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Taylor Automotive

Overall Rating

Overall Rating
( 54 Reviews )
47
4
1
0
2
Write a Review

Dan Pedersen on Google

image My elderly mom made an appointment over a month in advance to have some work done on her car. She dropped her car off at the agreed upon time, but Taylor Automotive kept her car for a full week and did not do the work. My mom finally picked her car up because she needed it--obviously!
Despite this experience, she called back to have Taylor do the needed work, because she wants to support small local businesses. She was told that she needed to make an appointment, and they were booking appointments a month out. It didn't make any difference that she had had an appointment before and the work hadn't gotten done. She finally called the dealership and had the work done there.

Business Response on Google Dec 30th, 2023
Dan, I apologize for your mother's bad experience with us. I can't honestly say that we didn't mishandle the situation. We got her car in and did the inspection she was scheduled for and it ended up being about 20 hours worth of work to be done, and we didn't effectively communicate the amount of time that we needed to complete the repairs. We are a very busy and very small shop, and balancing the schedule is an intricate thing. It is our responsibility to communicate that properly and we failed in this case. We are a growing business and with that comes the pains of growth. This situation has been discussed at great length, even before this review, and we are striving to prevent someone from having a similar experience with us in the future. We appreciate the past opportunities we had to service your mothers vehicle, apologize for how things went this time, and wish you the best.

pink lady on Google

image Great service

Business Response on Google Dec 23rd, 2023
Thank you so much!

Sue on Google

image

Business Response on Google Dec 30th, 2023
Thank you Sue!

Veronica Lopez on Google

image They did a great job with my car. After taking it to the local Toyota dealership and being charged an arm and a leg to be handled by my keys with still NO air conditioning. Taylor auto took the time to inspect it and found it rather quickly. They are honest and do a great job.

Business Response on Google Jan 10th, 2024
Thank you Veronica! It's unfortunate that you had a bad experience with another shop, but we are happy that we could help get you cooled off in the summer heat.

Ian Harkins on Google

image Excellent shop, these guys really are the best around! My wife and I have been taking our vehicle's to Taylor's for a few years now, and they've always gone above and beyond to help us out. Both Richard and Sam are not only great mechanics, but also very professional, fair and honest folks. I stopped by yesterday on a break from work because I was getting a weird noise from my serpentine belt. Sam dropped what he was doing, and came out to inspect. He diagnosed it as a worn out tensioner pulley. Richard advised me not to drive any further, and asked if I could leave my truck there for the day. Sam went above and beyond by giving me a ride back to work, and took care of my truck right away, in the midst of a seemingly busy day for the shop. When I picked up my truck later, the noise was gone, and the belt sounded much smoother, all for a fair price. These folks have your best interests in mind, and will go out of their way to keep your vehicles on the road! I have been sending friends to Taylor's ever since we found the shop, and will continue to do so. If you need work done on your vehicle, I can't recommend these guys enough!


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Overall Rating

Overall Rating
( 54 Reviews )
47
4
1
0
2

Write a Review

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