U-Haul Trailer Hitch Super Center of Hillsboro

The manager and all the staff are incredibly incompetent and you will lose money renting from this location. We rented a truck with the third U-Box that we have packed this month in preparation for moving across country, and drove the truck a total of 9 miles. This U-Haul location charged us for 4 gallons of gas for refueling when we returned the truck. 9 miles = 4 gallons?? I think not, that means you're telling me that the brand new Chevy they rented us gets 2 miles to the gallon. We called and the manager stated "I'm not a mechanic, but trucks use more gas when towing and if you want a refund you'll have to call our corporate office". Don't bother with this location unless you are looking to get your wallet gouged.
Jul 30th, 2023

I had a reservation for 2 u boxes. The day before our scheduled pick up we stopped in to double check our reservation. Good thing we did. They didn't have our boxes, they wouldnt go get our boxes or have them delivered. They wouldnt do anything unless the corporate offices said it was ok. I had a confirmed reservation, their response was, they didnt set it up..my husband asked if they were allowed to problem solve? The 2 clerks said no only corporation could and "why are you belittling me.?"! At this point i said it was enough, i went to a different location, they apologized..will have our u boxes when we need them and gave us a a free month of storage..NEVER use the hillsboro location. I was in customer service for 25 yrs and would have been fired if i treated a customer this way. if there is a next time I'll use PODS.
May 15th, 2023

Aug 18th, 2022

Easy in and out. Definitely do the advanced check-in and it'll save 20 minutes.
Jul 19th, 2022

It was cheaper than home Depot propane exchange but not any longer unfortunately
May 27th, 2022