A&W Restaurant

Based on the negative reviews I didnt eat here. Kind of a bummer because Im parked here for about a day and a half and I need to find something halfway decent. But this is to let management know that these reviews make a difference. If you have a bunch of negative reviews, you better take a look at whats going on and make some changes. I dont know how companies survive this kind of thing. This post pandemic world aint great sometimes.
Apr 6th, 2024

Very great service made me so happy when I had arrived to my destination.
Mar 30th, 2024

Weirdest experience I've ever had. These kids have zero knowledge of customer service. No greeting. No hello, this kid did nothing, he came to the counter, and said nothing, and never made eye contact whatsoever. Never asked what I wanted or how he could start my order, zero words came from this guy's mouth. If youre going to hire people who act severely autistic, but are just dumb kids with no life experience or customer service skills whatsoever, ya might want to let people know before coming here. What a joke. I couldn't even make my order, dude was so socially inept. Here's a thought. Hire people who are the opposite of that kid. I asked for the manager so I could atleast make my order, nothing changed, there was zero professionalism here, and I just had to leave. Weird place, just weird
Mar 29th, 2024

After sing ads for the new cut Valley sandwich. I thought I would give it a try, The person who took my order seemed to really not want to be there. No smile very little interaction. I took the sandwich and fries to my truck To eat the fries were cold and the sandwich was horrific. I'm not sure how to describe it, but practically inadequate. The fish seemed to not be cooked all the way through and the bun was soggy. I have eaten here before and gotten a Burger that was fine. But the fries always seemed to be an issue. Probably won't be here again even though I come through about once a week.
Feb 20th, 2024

Javier at A&W is truly exceptional! His commitment to providing outstanding customer service is evident in every interaction. With a warm smile and a genuine eagerness to assist, Javier creates a welcoming atmosphere that enhances the overall dining experience. His attention to detail and dedication to customer satisfaction make him a standout member of the A&W team. Javier's positive attitude and excellent service undoubtedly contribute to making A&W a fantastic place to enjoy delicious food with top-notch service.
Jan 1st, 2024