Walgreens

The one check out clerk was in a long drawn out conversation in Spanish to one customer while there was a very long line of people waiting.
Feb 15th, 2024

DO NOT GO HERE! after 3 weeks of going back and forth between my dogs vet approving multiple requests for 1 single refill and walgreens saying it was denied, I finally just got a new script and went to fred meyers.. The pharmacy techs I spoke with were INCREDIBLY rude as well, not answering questions (literally just staying silent when you ask a question on the phone). Plus when you call there is a 30+ minute wait. I'm suspicious that the pharmicists/techs are taking the narcotic pills and telling customers the refills are denied. .. VERY SHADY!!!!!!!!!!
Jan 26th, 2024

Cant get through to the pharmacy. I call. The IVR statement says it cant help and it will get a human in the line. Then Im stuck on hold. Once, when I got through the hold queue, a human on the other end just picked up their phone, then put me back on hold. This repeated three times until the phone system patched me through to another line that just rang for two minutes until I was disconnected. This is worse than negligence or disorganization. This is active malice. People need their pharmaceuticals.
Jan 15th, 2024

Jan 12th, 2024

The pharmacists and pharmacy techs are great. They try their best and I appreciate the work they do. They clearly are battling many other larger issues within the health system than what meets the eye. I am ok being patient for them. This review is about a clear system issue Walgreens has. They obviously dont provide their staff the time and resources to be successful. They need to hire more staff and I can see why the pharmacy teams want to unionize. If a team is failing, look at the leader.
Jan 8th, 2024