D&D Auto Sales

Wife and I bought a 2014 Dodge Caravan from D&D in Grants Pass Oregon about two weeks ago. Test drove very well. It had a square hole in front bumper from running into a trailer hitch. The van was parked tight up against a fence so you couldn’t see it. Which is why the salesman didn’t pull it out when we wanted to check it out. Luckily I looked around the side and saw it. He said the O’l man, owner, probably ran into a hitch and they would have fixed. We bought it a didn’t get it for TWO weeks. I was called yesterday to pick it up. First of all the van wasn’t even Washed. I asked him why. He told me he’d give me $10 to take to the car wash. Told him to keep his money. So I left and immediately noticed a transmission problem. It was starting off in high gear. I’m a retired mechanic so I knew. I took it to City Automotive and had them drive it. He agreed the transmission needed repair. Would have to go to a transmission shop. He documented everything and I paid him $20. Within 20 minutes of picking the van up, I returned to D&D. Didn’t say a word. Just handed the guy the document. He was immediately Pissed ! He plugged a scanner in under the dashboard and said it had a trouble code P706. Told me that “ I” had started out in the wrong gear. Apparently thought I was stupid. You can start off in Any gear without setting a code. I told him he had to drive it to see what it’s doing. I rode with him. He was PISSED !!! Put the pedal to the floor and almost rear ended someone one. I yelled to Back Off. He then told me I signed an AS IS contract. Told him it sounds like we need to go to court. We went back and a I followed him into the office where 3 other workers were. Then he told me to get off his property because I’d Threatened him. I told him I knew what he was doing. Waited till he was in the office to say I threatened him so he would have his 3 witnesses. I left and headed to T&S Transmission Repair to have Transmission inspected. It has a bad Range Selector Switch causing transmission to takeoff in high gear. He wrote up an estimate for $675 and I asked if he’d call D&D. He did. They refused the repair. So I made an appointment to have Fixed myself. I took the van home. I then got a phone call from Police saying they had a report from D&D that I stole one of their Cell phones. Apparently the Dummy that was plugging the scanner in under dash dropped his phone under the seat. I told the officer that I didn’t steal anything. He came to my house and picked it up. Found out from people I’ve talked to that D&D has a Very Bad Reputation, as you can read on many of the reviews. So I told Everyone at YMCA gym this morning and wife is meeting with a bunch of girlfriends for a birthday party today. She will be passing out all the business cards the salesman gave her. With a big ❌ on the front. These guys are So ignorant. They apparently don’t know that Word of Mouth is their best advertisement. I would say they will Loose 10’s of thousands just from me alone. From all the people I’ve talked to about my experience, one being my neighbor who was raised in Grants Pass, D&D has a Very Bad Reputation. BEWARE !!!
Jun 8th, 2023

Mar 18th, 2023

Went in to look at an SUV, not ready to buy and they treated us fabulously. Talked us through the different vehicles we looked at. All questions asked where answered and there was no push to buy anything super friendly and knowledgeable.
Feb 11th, 2023

The salesman are great guys. They treat you with the utmost respect and tell it to you straight.
Nov 14th, 2022

Jul 24th, 2022