My Plumber

Our insurance has agreed to cover $200 for our emergency repair. Thank you so much for your fast response and excellent service.
Jan 19th, 2024

I want to start off by saying that they did a great job. However, they then proceeded to charge $800 for 45 minutes of work and some copper tubing. They didn't give us any sort of a bid or idea of costs beforehand, deciding that virtual highway robbery was the better choice. Don't hire these people unless you have money coming out of your ears.
Jul 18th, 2023

My fault, I didn't read there ad correctly, so no harm no fowl , I will just have to buck it up.
May 6th, 2023

Called on a Sunday (yesterday) around 4pm for an emergency at my disabled fathers house. Spoke to Rob. Started off really helpful. Because of the location there was some difficulty getting the water shut off to the house but we got it. Was told he would have someone there that night. That didn't happen. After spending time going back in forth, I was told 730am today would be the earliest. I told him ok, my dad doesn't have water at all so please let's do Monday (today) 1st thing and I was truly appreciative of that. My phone was off until 8am. He never showed up. Called him, Rob said, "You didn't answer so we took other jobs". I said, "We both agreed today at 730am. Can you send someone asap?" He said yes. No one showed. Called at 1030am. He wouldn't answer my call. Had to call from another number. Then he just argued with me and hung up the phone. Using another local guy now. Never again.
Sep 28th, 2023

Used My Plumber to clean out a sewage line at a rental where the renter had flushed tampons down the toilet (after promising she wouldn't). They spent twenty minutes there putting a cable down the line through a clean out port halfway down the driveway (25 foot run), and noted that there was a second clean out at the top of the driveway, but did not run the cable down that clean out port. I paid them $385 for this service only to discover a half an hour later that the blockage was not cleaned out. I immediately called to let them know that there was still a problem. They did return (begrudgingly), and quickly ran their cable down, and left. No video this time to make sure the line was clear. Now, after three months of use it is blocked again - renter swears that nothing bad has been flushed - I have no way of being sure, but I do know that My Plumber charged me over a hundred dollars more than the plumber that cleared the line this time. That's a huge difference, and this time there was a video from the top of the driveway. Very, very expensive - even for a plumber! Service: Sewer cleaning
Feb 27th, 2023