Uncle Al's Automotive Services

Jan 6th, 2024

The guy tells me to bring my truck in never worked on it. I picked it up. Never got a call back or an apology. And this is my neighbor.
Dec 28th, 2023

The mechanic seemed nice at first and more than willing to look at my car and work on it. Once we dropped it off we never heard back from him, he almost never picked up the phone or gave us an update. When I called three weeks into him having the car he said he had barely looked at it past running the codes, which he said there were nine codes popping up, but when we ran it there was only one. I tried calling the next week and all he said was he THINKS its a blown head gasket but hadnt fully looked at it. I then asked for an estimate and he said he would call back with one which he NEVER did. I had called him nonstop for two weeks, he never picked up. My dads friend drove past the shop various times to see my car parked blocks down from the shop and constantly being moved around to avoid getting a ticket. Every time my dad went to pick up the car during business hours the shop was closed. Finally my dad left a voicemail for him to which he actually did respond to but the LIED and him that he had told me that he REFUSED to work on it because it would be to much work, which NEVER happened. Avoid this place at all costs, its a scam and a time suck.
Dec 10th, 2023

I've been going to Al's for years because he's local but the quality and customer service are lacking No booking management system and he throws out a random date to bring it in for service without taking your name. He has no invoicing and lacks communication skills. Most recently I took my Yukon in for service for one thing and they didn't fix it and said they didn't have time to figure it out despite telling me when to take it in. Months later I returned for the work and they did many things without a quote and without my consent. Often times I do my own work on my vehicles and am very aware he gouged me on the price and blamed me for their error. It doesn't take 3 hours to replace break pads yet that's what he charged. To add injury to insult they didn't even look at the initial repair I came in for in the first place. This guy is rather incompetent in managing a business.
Oct 28th, 2023

Oct 18th, 2023