Arena District Apartments

I do not recommend living here unless you're satisfied with zero functioning amenities. This includes the lack of hot water on multiple occasions, as well as lack of respect and communication from management. Nothing I have been promised at this complex has happened, and when I'm having an issue, that is now violating my safety, they have been unresponsive to phone calls, emails, and mail. Might as well have no management with the way they run this complex. I was expecting at least the bare minimum when I signed my lease a year ago and have yet to be satisfied with any part of this apartment. As soon as I moved in there were dirty floors, mold in the washer, and rust in the shower. And good luck trying to get any of it fixed properly. Do not let them entice you with the idea of a welcoming community because they do not care about your well-being, offer the events they say they hold, or even have the spaces promised to have available. You will be better off anywhere but here.
Apr 7th, 2024

While Arena District boasts about the vast amount of amenities they provide, I came to found out that none of them are working. The hot tub has been out of order since the day I moved in, the coffee machines were removed after they finished tours, the water fountain is unplugged, and the fire pits lack propane. On top of that, the fitness center is nearly pointless, with one treadmill and three different weight options. The hot water was out for ten days straight without any form of communication. The management is a joke. They fail to answer any questions or concerns and ignore phone calls regularly. After speaking to them about issue regarding my safety in my apartment, I was told that there was nothing they could do about it. When we finally came to an agreement, management failed to follow through with any of their promises. They have left me in an apartment with multiple appliances that do not work with no intention of fixing them. These issues have been present since day one. When I walked into my apartment on move in, the floors were filthy, there was lint surrounding the washer and dryer, mold in the fridge, and rust around my shower. There was no evidence of anything being cleaned since the previous tenants moved out. This apartment complex is horrible and the management is useless. I do not recommend living here.
Apr 3rd, 2024

Great apartment if you dont need hot water. However if you do find a different place to live. The buildings broken infrastructure is not the tenants problem and 10 days with no hot water could only stem from incompetence or greed or both. No need to reply to this review unless it is to let me know where I can pick up my check to compensate me for the lack of hot water.
Mar 25th, 2024

I highly recommend you do not live here. We were out of hot water for 10 days at one point of time and the lack of communication and lack of action was unacceptable and no compensation has been given. There is a lot of wear and tear on the apartment and the washer is moldy. There are no bathroom fans and falsely promised amenities. The fitness center is a joke (lack of equipment making it not versatile and accessible to everyone), the non existent hot tub is a joke, heck this whole management is a JOKE. There is no direct communication to people who actually have information on situations and it is infuriating. The fact they get $3400+ a month from a 4bed 2bath for below minimum service is unbelievable, and on top of that all their rates are rising 100 dollars for the next leasing year and so are their parking spot prices. Ill end on this note: It is a slap in the face to tenants who lived through the absence of hot water for 10 days and not receive any compensation while new signees are currently getting offered one month of free rent. Where is my free month of rent Arena? Its the LEAST you can do for providing terrible service.
Mar 25th, 2024

Mar 13th, 2024