Cascade Health

Their Diabetes & Nutrition team was rude, noncummunicative, & classist. Their policies disadvantage poor people without the ability to come in person. There wasn't even a hint of compassion in their voice about the struggle between needing healthcare while being poor. At minimum they need additional training on how to help folks who have difficult circumstances.
Apr 8th, 2024

Apr 3rd, 2024

Incompetent and rude staff and shoddy medical record keeping. This facility lost all the records of my previous ODOT physical and have no record of them issuing me my previous medical card, of which I have a physical copy in my hand as I write this issued by cascade and signed by Charles Pederson. Also appointment times are a joke. Arrange to be seen at 8 and you're lucky to have your appointment by 9:30. If you have the option, go somewhere else.
Jan 21st, 2024

While I found the health care providers at Cascade Health caring and professional, I am appalled by the inept treatment by their scheduling and billing staff. Even after explaining their error twice and sending the appointment business card they had filled out as proof, they persist in claiming I had a missed appointment in October. After more than 3 months, they have yet to admit they made a mistake and continue to bill me for what was clearly their fault. What's worse, the IT department was asleep at the wheel: prior to the October appointment date, they failed to set up my phone with their SMS appointment reminder system, which could have avoided any problems. As a matter of principle, I will not allow institutional bullying to sway me! Sadly, the scheduling and billing departments seem to have teamed up to become a dynamic duo of incompetence. If you want to avoid being billed unfairly, steer clear of this institution!
Jan 29th, 2024

I was recently diagnosed as a type 2 diabetic. After my 2nd visit I meet with Lauren Chase. She gave me a cooking idea for homemade quesadillas. I just tried it out with stunning success. Lauren Chase is now my favorite nutritionists. So far my favorite healthy meal. Now I don't need a restaurant to eat quesadillas.
Nov 20th, 2023