HHR Inc

Harry Ritchie’s is the Best Family owned jewelry store in the Northwest. I've had the best experience shopping for my wife. Would recommend to all me friends and family.
Aug 13th, 2018

Love this office and our amazing workmates! Such a great team!!
Jul 25th, 2018

"With a Jewelry Care Plan, your precious baubles will be taken care of for life. Period." Unless you sell your jewelry, in which case they no longer stand behind their product and your warranty is void. Beware spending big bucks on a promise they wont keep- kind of like your ex-spouse. My daughter paid $207.95 for the warranty but now she has to sell her ring, they wont transfer it or allow the buyer to purchase a new one. They must not have much confidence in their own product.
Nov 12th, 2017

If I could leave zero stars I would, I have never experienced such poor customer service. We purchased my engagement ring then ordered two custom bands to go with and added on his wedding band all totalling $10,000. It's been 13 weeks and we're still waiting on one of the bands and the other showed up last week, 7 weeks past the date promised. The store never kept us updated on the order, we were never given answers when we were able to contact someone, corporate never answers their phones or returns their messages. Disappointed doesn't even begin to cover what we feel. Because of the rings we moved our wedding date 3 different times before we finally decided to do it anyway. We will never do business with them again nor will I ever recommend them.
Mar 9th, 2017

Worst Jewelry Store to ever do business with, I sent my wedding set to their 3rd party jewelers for an estimate. They wanted way to much money! I did not approve the repairs, but they did work on my wedding set anyway. Their corporate jeweler informed me that I had to pay them $90 for an unauthorized repair, in order to get my wedding set back. They were mailed a letter January 13th, and they have not responded yet. I would highly recommend you stay away from this company and its stores!
Mar 21st, 2016