Hair Studio 408

I called this morning and spoke with Elizabeth. I got hair extentions at another salon and wanted the cut fixed. I've been desperately looking for another hairstylist after getting ripped off by mine. My hairstylist charged me $800 for 80 pieces of 22" tape in extentions. I've already contacted Zala and confirmed I was overcharged by over $300. I was telling Elizabeth about this and she says that hairstylists are allowed to do that. WHAT!!!??? Sooooo.... just so we're clear guys- that's like ordering a $100 car part and getting charged $400 by the mechanic for ordering it. Uh- that's shady. I told her that that should be illegal, that I could order them myself and bring them into a hairstylist and have them put them in and save $300. She then eagerly said, "What is it that you want from us?" Her tone was pretty annoyed sounding lol- I responded by telling her I was looking for another hairstylist that wasn't going to rip me off like that and that could do the upkeep from now on. I then said it sounded like she wasn't interested though. Elizabeth then responded... "No, we're not interested." And we hung up. Listen- I'm sure Elizabeth is a nice person to the right people. Apparently I landed in the category of "not right people" so she felt the need to not want to work with me. That's fine. That's her choice of course. But I beg to challenge the purpose of making me feel like I did something wrong when I clearly was overcharged at another place. Possibly because Elizabeth may hold the same practice of upcharging products that are ordered through them? Seemed a little weird she got so defensive about it. Anyways the whole conversation was recorded and will be uploaded to a Facebook review. I'm a huge part of the modeling community here in Eugene and really just feel it needs to be shared after the experience I had. It's scary not understanding the hair world and trusting your hairstylist. It's another thing clearly being taken advantage of financially by them and then having no support from other providers when searching for help/relief. I cried my eyes out after getting off the phone with Elizabeth. Thanks. Response to Owners comment: Liar. You never said any of those things to me. The entire conversation was recorded. And I might remind you my whole purpose of this review was the way you treated me, not that you knew knowledge of anything, lol. But you didn't even respond to that. No.... you're a very disrespectful person.
Apr 1st, 2024

Great experience. Nice people with fast, friendly, and professional service.
Mar 23rd, 2024

I had a color appointment with Shamel and she did a fantastic job! I highly recommend her. She was knowledgeable, professional and friendly. The Salon is cute & clean. Great experience all the way around!
Mar 21st, 2024

I went in feeling very uncomfortable with how my hair looked as it had green and orange tints from a previous hair dye some where else, I did not think they would be able to fix it but Shamel did great, I left with beautiful hair and confidence! They got me in with a 2 day notice and I will continue to go here for any hair needs.
Mar 11th, 2024

Kenia gets 5 stars! Studio 408 Manager owner gets 1. First off. Thank you Kenai! Mom life had got me stuck in a rut and Grey coming out everywhere. Kenia gave me a great color and cut even under a hurried time restraint due to my work. She was great energy and made the time fly with great conversation. If you're looking for an uptight stylist look elsewhere.Kenia is not like most stylist and it's a great thing! Couldn't be happier, this girls got talent! What was uncomfortable was the energy the owner or manager was giving to my stylist. At one point asking her if she found $100 in the bathroom but not just asking it was her energy and the way she spoke to the clearly younger stylist.And and then she kept walking by giving this look and energy I could not put my finger on. WHAT WAS ICING ON the cake for me was when i went to leave this person questioned why I was leaving with wet hair then proceeded to come over and take a towel and wipe my face and neck which had color on it. The degrading way in which this women's energy was to kenai was uncomfortable. I've never been to a salon where another stylist or owner pushes herself or her energy on someone else's client and questions what a stylist is doing or a customer. Kenia I would go back to in a heartbeat. Studio 408 has work to do on their energy and the way they treat their younger stylist. Unless this is a training program which your website does not state and your prices do not reflect such there is absolutely no reason for it. And even if you are training girl your attitude and energy stinks. Psst to the blonde owner manager or lead stylist your attitude and energy can be seen and felt a mile away, it's uncomfortable . Try being a leader There's a way to teach and lead that doesn't include degrading. There's a time a place to give feedback and a way in which you encourage others. If this energy was uncomfortable for me I can't imagine how it is to work in all day and also how it effects your team
Feb 20th, 2024