ARCO

Terrible experience morning manager didnt get the name but she is heavy set with bangs came to my car and freaked out saying my mother stole a cup of ice this has been my mother choice of store because they have refills if you bring your cup back in for ice she goes here daily and has never had a problem well today this lady came out to the car screaming calling names when my mom had offered her .30 cents she didnt want to hear anything just wanted to scream and call the police her own employees said that my mom is always in there and it was news to them as well ..theres new owners you stole .30 cents from my store I can not believe the management they have here considering if I spoke to any customer at my job they way this lady did I would be fired she also proceeded to say my 2 year old daughter was ugly and to go f myself I then got out of my vehicle and told her I had 30cents to pay for ice water she wanted to interrupt me telling me Im trespassing and call the cops over ice water that I didnt know the rules had changed someone needs to fire this crazy lady seriously having someone like that represent your store is insane
Jan 24th, 2024

Went to this gas station at 6pm, they had no attendants and only a single person running the shop. He refused to help me and said he couldn't leave. Though technically open 24 hours, don't expect to be helped if you come here during reasonable working hours. This flagrant violation of the law goes against both Oregon House Bill 2426 and the Americans with Disabilities Act which require gas stations to have someone on hand to assist customers with fueling. The management here broke the law with their staffing practices, and I don't recommend this station.
Jan 15th, 2024

Commercial cleaning today Superhero Cleaning in action
Dec 29th, 2023

After getting gas at this service station, I decided to use their car wash machine. I put the car into neutral as instructed and did not touch the brakes or the steering wheel until the very end, when the "Go Now" sign lit up. I did not touch the brakes or steering wheel while the machine did the wash. Towards the end of travel, the machine pinched or grabbed the front left tire/rim and pulled the car back before releasing it. This mechanical action happened approximately three times. The "Wait to Go" sign was lit during this time. Finally, the machine released the car, the "Go Now" sign lit up, and I could pull forward out of the car wash. This car wash mechanical action did not feel right, so I checked both front Tires/Rims when I exited the car wash. The front-left driver's side rim had two areas: the paint was removed from the rim, the underlying metal was marked up, and tire sidewall damage was also present. This was a direct result of the mechanical action at the very end of the car wash, as this rim had zero marks before that. In fact, the entire car has zero dents or marks anywhere, as it is a new car, and I have been taking excellent care of my new Acura Integra 2024. I spoke to the car wash attendant and pointed out the damage, and he dismissed me by shrugging his shoulders and walking away. I went inside, talked to someone behind the counter, and described the incident above. They said to come back the next day, 11/25/23 and admitted to me this had happened before. I called and spoke to Scott, the manager, who said he would get back to me after talking to the owner, Sunny/Sunil. No one ever got back to me. I have a $660 replacement cost to bear for tire and rim replacement because the owner is not an ethical businessman who does not care about customers. This naastik man is never to be trusted and runs a horrible business, which I would caution others to avoid. I am also compiling a more detailed report to send to all sales/service managers for Kendall's 250 dealer network in Oregon. Their extensive database of new car owners must be warned and avoid the ARCO Am/Pm on 2815 Roosevelt Blvd, Eugene, Oregon. I will be filing additional legal documents as well.
Dec 11th, 2023

Nov 7th, 2023