Well Balanced

Dec 27th, 2023

Nov 15th, 2023

What a treasure this place is! Customer service is amazing, I've never had my benefits explained so well, nor had such helpful folks when scheduling around work/kids/other appointments. Every practitioner I've seen has been knowledgeable and passionate about what they do. I highly recommend coming here! I am stronger and more relaxed than ever.
Nov 3rd, 2023

I made a 9:00 appointment--the first appointment of the day--with Lisa, the owner. After checking in and waiting 15 minutes, I approached the front desk and asked if Lisa knew I was in the building and waiting. The front desk told me that she was likely getting the room ready and would be with me in a minute. After waiting another 10 minutes, I approached the front desk again. This time the staff told me that Lisa wasn't in the building, but was on her way. The office manager came out and told me that Lisa would be arriving in 30 minutes. I asked for a refund for the co-pay that I had already paid, and I was made to wait another 5 minutes for that. Since this establishment has a no-show/late arrival policy for patients, I thought it was only reasonable that I should be compensated for the no-show/late arrival of the practitioner. However, they don't offer that reciprocity. They will charge you for no-show/late arrival, but they won't be as considerate with your time. If they don't show--or show late--you're expected to wait, without any compensation. Very unprofessional and inconsiderate! I will not go back to this clinic and I will vigorously recommend that that none of my friends and colleagues use this in-network clinic. p.s. the "one star" is only because that is required to post the review.
Apr 3rd, 2023

I see Michael(chiro), Tiffany(message) and Lisa (acu). They are all AMAZING! Lisa has done some incredible energy work with me and I have felt an immediate difference. Michael is such a great listener and each adjustment has been slightly different based on how I am feeling. Tiffany is tiny but mighty! She is great at getting deep into tissue to release tension and has helped me with stretches to prevent tightness and injury in my back. I really appreciate all the practitioners here and their investment in my overall wellness/health!
Feb 14th, 2023