Hours

Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM

Chamber Rating

4.7 - (63 reviews)
57
2
1
0
3
Read Our 63 Reviews

Chamber Rating

4.7 - (63 reviews)
57
2
1
0
3
  • Richard Holt

    If you live in the Rogue Valley, Oregon, and use Apple devices you are not going to find better professional help and service than from Todd.
    Apr 1st, 2024

  • valerie coutts

    Worked with Todd the last six years for my tech support. He is knowledgeable, personable and patient. Highly recommend Todd Derek
    Mar 30th, 2024

  • Keith Lang

    1/27/2022 Todd is knowable master of the Apple World. He has great patience with me, in showing how I can use the Apple products in a logical way. He is very good at his job, and others would benefit from his help. Have worked with him over two years.
    Mar 27th, 2024

  • Warren Kendall

    In April of 1994, I saw a shiny blue Apple computer in a store display window on 6th Street in Grants Pass, OR. I entered the store and met Todd Derek. That was the beginning of a relationship with Apple and Todd that has just entered its' 26th year. We now know each other quite well both socially and professionally and there are copies of a lot of invoices from Todd in my 'Derek' mailbox since that time. Through it all, he has been a steadfast trainer, problem solver, consultant and friend. His knowledge base is more than solid; his integrity and dedication to customer service is unparalleled and he has the patience of Jobe. It is difficult to imagine where my knowledge and use of computers, pads, phones, etc. would be today if it were not for this great guy. Sure, he has lost some hair and gained a few pounds since 1994 but other than those unfortunate cosmetic events, he still serves my Family and me with commitment and loyalty. Hard to ask for more.
    Mar 23rd, 2024

  • Jack Nickerson

    Very helpful, was great at explaining what I need to do with my laptop and what we should do next. Todd is great at explaining and teaching you things about tech I had never would thought I would have need to know m.
    Mar 21st, 2024

Read Our 63 Reviews

About
SmartHelp

SmartHelp is located at 964 Pumpkin Ridge in Eagle Point, Oregon 97524. SmartHelp can be contacted via phone at 541-255-2310 for pricing, hours and directions.

Contact Info

  •   541-255-2310

Questions & Answers

Q What is the phone number for SmartHelp?

A The phone number for SmartHelp is: 541-255-2310.


Q Where is SmartHelp located?

A SmartHelp is located at 964 Pumpkin Ridge, Eagle Point, OR 97524


Q What is the internet address for SmartHelp?

A The website (URL) for SmartHelp is: https://smarthelp.store/


Q What days are SmartHelp open?

A SmartHelp is open:
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM


Q How is SmartHelp rated?

A SmartHelp has a 4.7 Star Rating from 63 reviewers.

Hours

Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM

Ratings and Reviews
SmartHelp

Overall Rating

Overall Rating
( 63 Reviews )
57
2
1
0
3
Write a Review

Richard Holt on Google

image If you live in the Rogue Valley, Oregon, and use Apple devices you are not going to find better professional help and service than from Todd.

Business Response on Google Mar 27th, 2024
Thank you so much Richard! I very much enjoy working with you! Did you know that I help people Nationwide? Even AppleCare advisors refer customers to me for a more hands-on approach because I can help people with the complete setup and training whereas AppleCare provides limited Support and training.

valerie coutts on Google

image Worked with Todd the last six years for my tech support.
He is knowledgeable, personable and patient. Highly recommend Todd Derek

Business Response on Google Apr 8th, 2024
Thank you so much Valerie! We've done so much together; from Tech Support to Certified Pre-owned, Complete Solutions, OS Training, Software Services, Security and just good old fashion care! Thank you for being my customer and friend.

Keith Lang on Google

image 1/27/2022 Todd is knowable master of the Apple World. He has great patience with me, in showing how I can use the Apple products in a logical way. He is very good at his job, and others would benefit from his help. Have worked with him over two years.

Business Response on Google Mar 29th, 2024
Thank you so much Keith. It's so wonderful how we can utilize the Internet and I can remotely train you and provide Tech Support even that you're out of country. I'm always here for you to help answer your questions and take advantage of the technology you have.

Warren Kendall on Google

image In April of 1994, I saw a shiny blue Apple computer in a store display window on 6th Street in Grants Pass, OR. I entered the store and met Todd Derek. That was the beginning of a relationship with Apple and Todd that has just entered its' 26th year. We now know each other quite well both socially and professionally and there are copies of a lot of invoices from Todd in my 'Derek' mailbox since that time. Through it all, he has been a steadfast trainer, problem solver, consultant and friend. His knowledge base is more than solid; his integrity and dedication to customer service is unparalleled and he has the patience of Jobe. It is difficult to imagine where my knowledge and use of computers, pads, phones, etc. would be today if it were not for this great guy. Sure, he has lost some hair and gained a few pounds since 1994 but other than those unfortunate cosmetic events, he still serves my Family and me with commitment and loyalty. Hard to ask for more.


Jack Nickerson on Google

image Very helpful, was great at explaining what I need to do with my laptop and what we should do next. Todd is great at explaining and teaching you things about tech I had never would thought I would have need to know m.

Business Response on Google Mar 22nd, 2024
Thank you Jack! I appreciate your feedback. Please let me know if I can help you further to back up your PC Laptop or help your friend with purchasing a new PC Laptop or MacBook. I'd sure appreciate any referrals you can send my way!

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Overall Rating

Overall Rating
( 63 Reviews )
57
2
1
0
3

Write a Review

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Computer Consultant Near Me in Eagle Point, OR

Apple (Mac) Service Repair
964 Pumpkin Ridge
Eagle Point, OR 97524
541-255-2310
( 154 Reviews )

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