Astound Broadband Powered by Wave
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646 US-101
Depoe Bay, Oregon 97341 - (866) 928-3123
- Website
Hours
Chamber Rating
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Jason S
The installation appointment window was 12-4 and the tech didn't show up until 5:30. We called customer service multiple times as it got closer to the 4:00 p.m. time frame and nobody was able to help us or even contact the technician. Finally they said they would call dispatch and have somebody from dispatch call us and that never happened. The technician did finally come out and set up the internet which was great. However, sitting in the house for over 5 hours. Just waiting for the technician was a waste of our time and very unprofessional. Disappointed with the customer service, or lack thereof.
May 26th, 2023 -
Theresa Marie
I received the BEST Astound service EVER at this location from the manager Will! Hes helped me a couple of times & the service is beyond OUTSTANDING Will is always professional, precise, incredibly efficient and even better with a personal touch! Astound should definitely be paying him even MORE On my actual quality of broadband, I have no complaints & rates are fair.
Feb 17th, 2023 -
EM Haynes
Very friendly, easy to deal with.
Nov 18th, 2022 -
Heather Dorr
Aug 23rd, 2022 -
Spencer Krutzler
The new staff in 2022 Is great! Thanks for all you do to keep my internet on :)
Jul 18th, 2022
About
Astound Broadband Powered by Wave
Award-Winning Internet with ultrafast speed - starting at $19.95/month* with autopay and paperless billing. PLUS, you can now get our fastest supersonic 1200 Mbps* internet! Hurry, these deals won’t last long. Use promo code SAVEMORE to get a FREE Month with your ultrafast internet.Super-Fast Internet – now with more savings! Visit https://www.astound.com/offers/powerup/ to learn more.
Questions & Answers
Q What is the phone number for Astound Broadband Powered by Wave?
A The phone number for Astound Broadband Powered by Wave is: (866) 928-3123.
Q Where is Astound Broadband Powered by Wave located?
A Astound Broadband Powered by Wave is located at 646 US-101, Depoe Bay, Oregon 97341
Q What is the internet address for Astound Broadband Powered by Wave?
A The website (URL) for Astound Broadband Powered by Wave is: https://www.astound.com/locations/depoe-bay/
Q How big is Astound Broadband Powered by Wave?
A Astound Broadband Powered by Wave employs approximately 20+ people.
Q What days are Astound Broadband Powered by Wave open?
A Astound Broadband Powered by Wave is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Q How is Astound Broadband Powered by Wave rated?
A Astound Broadband Powered by Wave has a 2.9 Star Rating from 56 reviewers.
Hours
Ratings and Reviews
Astound Broadband Powered by Wave
Overall Rating
Overall Rating
( 56 Reviews )Jason S on Google
The installation appointment window was 12-4 and the tech didn't show up until 5:30. We called customer service multiple times as it got closer to the 4:00 p.m. time frame and nobody was able to help us or even contact the technician. Finally they said they would call dispatch and have somebody from dispatch call us and that never happened. The technician did finally come out and set up the internet which was great. However, sitting in the house for over 5 hours. Just waiting for the technician was a waste of our time and very unprofessional. Disappointed with the customer service, or lack thereof.
Theresa Marie on Google
I received the BEST Astound service EVER at this location from the manager Will! Hes helped me a couple of times & the service is beyond OUTSTANDING
Will is always professional, precise, incredibly efficient and even better with a personal touch!
Astound should definitely be paying him even MORE
On my actual quality of broadband, I have no complaints & rates are fair.
EM Haynes on Google
Very friendly, easy to deal with.
Heather Dorr on Google
Spencer Krutzler on Google
The new staff in 2022 Is great! Thanks for all you do to keep my internet on :)