White Horizon

Apr 7th, 2024

Jan 20th, 2024

Horrible horrible customer service! The management follows you around the store, you cant even walk normally and choose what you need. I went to buy chocolates/candies for church in bulk and had to count how many each box had. Because apparently the boxes dont sat the amount. The management literally came out and told me how they can see me on camera opening boxes, trying to accuse me of stealing. Wish Id never go here. And never will return, Id rather pay more for product and receive a better customer service. I hope the manager reads this review. Its not pretty to follow customers in store and treat them like they stole your candies! Please gain Management/ Customer Service skills and be polite to your clients. Otherwise its easy to loose business.
Jan 3rd, 2024

If I could give this place zero stars - I would. They watch you like a Hawk shopping around. No prices on anything so you dont know how much anything costs until they give you an invoice. I wouldnt say this place has that much of a better deal than if you were to get it at any other European store rather than this warehouse. The customer service doesnt even exist here. Its absolutely unacceptable, they dont treat you like a human but rather like an animal. They yell, they talk about you to others right in front of you. They all walk around with angry faces and look for anything to accuse you of doing something. They dont have any manners. The second me and my cousin pulled up their drive way, there were 5 dudes standing outside and just starring us down. As we were shopping they came up to us numerous times and asked if we are done shopping. I honestly wanted to drop everything, leaving everything behind and leave this place. That was my first and last time coming here. Never again.
Dec 18th, 2023

Great customer service, super polite girls, huge selection of food and cant beat their pricing, even got some freebies, will definitely recommend
Aug 25th, 2023