Cascade Towing & Automotive Inc.

Truly awful people, rude and underhanded. Don't trust,if you notice their responses to reviews ,childless and aggressive, just like their treatment on the phone. Grow up guys ...ps nit slider when urs true Og my they threatened to take review down.....how sensitive
Apr 9th, 2024

I read the reviews on this company. They are very very RUDE. I called to ask them a few questions. They wouldn't give me a straight answer. Just the run around. I highly suggest finding a different company to get service from. Because they don't know how to be customer friendly. So do yourself a favor and find a real tow company. I would pay more money rather then use this company. I give them a zero for customer service. A negative 5 Star.
Mar 31st, 2024

Super rude drivers. Stopped at an intersection for police car with lights and siren and white semi tow truck blared on air horn and drove truck right up to my vehicle making me think he was going to hit our vehicle with two little kids inside. Scared everyone. The kids kept asking "why did he do that"
Mar 23rd, 2024

These people are rude and must hate his job. I tried to ask a few questions and he called me ignorant and rude. What a joke. Whoever answered your phone is the reason you have such poor reviews. To The response: You were professional with my wife. I called to ask a simple follow up question and you immediately started cutting me off. I didn't the same question she did but you couldn't be bothered after telling her were responsible for the vehicle financially. You were wrong or lied. My question is did he produce a title in his name to release it? I found out the answer was yes after spending my lunch at the DMV. So again you're a joke and if you indeed are the owner people should be worried about doing business with you.
Jan 22nd, 2024

Who I could assume was the owner was so rude got in my face aggressively and was yelling at me calling me a crack head while my children watched. There was a misunderstanding and he had to wait an extra 15 minutes for my husband to arrive ( gps directed you to a different place and my husband couldnt find it) he got inpatient and Threatened to take to take my truck back to the tow yard after I could only give him $800 I ran to the nearest atm and payed him once he got his money he unloaded my truck witch we agreed he load and told me that was a Me problem. He drove off without giving me my receipt I then called him and asked for it he said he didnt fell safe (lol laughable) I am 410 and weight 113 pounds . I drove 3.5 hours here after having my truck stolen and impounded to this tow yard. I payed an extra $60 after hours fee for him to help me total came out to $1200. After a terrible experience he only made things worse and I would never recommend this company. This person is poor excuse of a business owner. Take your service elsewhere.
Feb 27th, 2024