Goodwill Industries of the Columbia Willamette

Its been a while since i visited the store. After shopping for a good while and finding things i wanted to try on i come to discover the fitting rooms are closed. I asked someone to open it for me, not realizing that they close them after a certain hour. A guy i asked said "what time is it? Its after 6 so no i won't open them and i don't have keys so NO" First of all you need a customer service refresh , second of all make paying customers aware of closure so we won't waste our time looking for things we are unable to try on and buy. Update to response from Goodwill. I don't need an explanation why the fitting rooms are closed. I fully understand the challenges. My review was about customer service and the lack of communication to the customer(you can announce the fitting rooms closure over your speakers as well as post signs throughout the store)
Mar 28th, 2024

Never been so disappointed by customer service.
Mar 26th, 2024

Extremely clean and organized.
Mar 20th, 2024

I bought a shirt for 6.99 a goodwill in bend the shirt said 4xl the tage said xl I tok the tag off because it said 4 xl and I'm 2xl so I figured it would fit but it was more like a medium so I took it back and they said they could not take it back because the tag was off this is corporate greed I'm an honest person and I feel like good wii stole from me and I will never go back there again over 6.99 I have spent thousands there.
Mar 6th, 2024

Jan 31st, 2024