Einstein Pros Plumbing Heating Cooling

Anthony came out last week to fix my heater... it stayed fixed for less than a day. Since I'd already paid my bill I called. My messages went unreturned for 2 days, actually got them to pick up the phone after a couple of days. Scheduled an appointment.. they no showed, no call, and are not returning calls. I've been 100% polite and as I said paid them within 10 minutes of getting their bill and now I'm having to contest their charges with my card company and find a new company. I would avoid this company if you want work done, communication, or someone that understands HVAC. Service: HVAC system repair
Sep 21st, 2022

Ryan was friendly and did the job quickly and efficiently. Thank you Einstein Pros! Services: Water heater repair, Water heater installation
Sep 15th, 2022

Sep 9th, 2022

Service was good but have not received an invoice yet Service: Garbage disposal installation
Aug 28th, 2022

Let me start by saying Clinton was very nice and personable. I do have a problem with the service. Clinton started off the visit by asking how old our water heater was. We didnt know as new home owners. His first suggestion was to replace the water heater. We cant afford a new one at the moment and our only problem is air keeps getting in the water heater. The water is plenty hot. So, we flushed the water heater, since I didnt know how, until the water went from a coffee color to clear. After that, he charges us the diagnostic fee and went on his way. This morning, the problem still persists. We really dont want to pay for another diagnostic fee, but we still want our water heater fixed. This never happened prior to our new well being hooked up. So, something has to be wrong with the heater or well install. And it only happens with the hot water. Service: Water heater repair
Sep 15th, 2022