Staples Travel Services

We have been Staples customers for many years. Sent in a print job this morning and the girl in the printing dept was too off putting and liked to talk over me, so I cancled the order and will be looking to do business elsewhere.
Jun 12th, 2023

Andy was so helpful and had a GREAT attitude. You don't get customer service like that these days. Got me to download the app and was energetic and positive the entire time. I'll definitely be back.
Jun 11th, 2023

Please update your hours online to reflect actual store hours. Bummed to drive 45 minutes into town, just to see theyre closed.
Jun 7th, 2023

Im sitting outside at 715p on a Thursday evening and this store is closed. The google hours list 9p and state they were updated 2 weeks ago. My online print order also stated 9p closing hours. There is no excuse for a corporation to not post accurate hours. Im very disappointed that I will have to make a second trip tomorrow. I guess I better call to see if they are open before I hit the road.
May 11th, 2023

I went in to buy an office chair. The inventory was wrong so all they had was the floor model. I did not want to make another trip from Redmond, so I offered to buy the floor model. I was told that the mesh seats rip easily so I should buy a warranty. The chair comes with a manufacturers warranty of 7 years. I was told the mfc warranty only covers setup. They said I could buy the floor model if I paid for assembly and purchased the store warranty - $19.99 ea. I would think if you were purchasing a floor model you would get a discount and not be strong armed into purchasing the store warranty. I opted to have them order another chair and assemble it. They gave me the online price, which was cheaper than the store price. I still had to pay for assembly but not a store warranty. I will have to go back and pick it up. Was very unhappy that they tried to force my to pay for a store warranty.
Jan 15th, 2023