Bamboo Salon & Spa

Jan 1st, 2024

Tess is fantastic at lash extensions, facials and waxing! Highly recommend her.
Dec 5th, 2023

Care and expertise.
Nov 16th, 2023

My rating is for the customer service. The haircut for my toddler was fine (simple trim and bangs), but the service I received was not. I chose this place because I was able to make an appointment online and there were openings on the time and date I needed. Also their price for a kids haircut according to that website was cheaper than most places. We were running 5 minutes late on an icy day so it's not like we could drive any faster. Plus anyone knows having young kids could mean getting out the house later than planned. Well I called to let them know we were running just a few minutes late and the person who answered basically said "well hurry because I have an appointment right after". We rushed and I was basically a hot mess, even almost getting hit by a car in the parking lot, dropping our kid's shoes on the street as I carried her running into the salon. I did not want to miss our appointment because it was much needed. As we rushed into the salon, the lady we had an appointment with Sonja) and another hair stylist were staring at us and I had this feeling they were talking about me. This made me feel weird and self conscious and embarrassed. The haircut took barely 5 minutes and I'm sure the next customer wouldn't have minded waiting a min or two and yes I understand this is why we have appointments, but it sucks when businesses lack empathy, understanding, warmth and compassion. Will not be returning.
Oct 5th, 2023

First haircut I ever got in Bend was from Jinny. 2 years later Jinny is still the only person Ill let cut my hair. Easy 5 stars
Aug 31st, 2023