Prestige Senior Living High Desert
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2660 NE Mary Rose Pl
Bend, OR 97701 - 541-312-2003
Hours
Chamber Rating
Contact Info
- 541-312-2003
Questions & Answers
Q What is the phone number for Prestige Senior Living High Desert?
A The phone number for Prestige Senior Living High Desert is: 541-312-2003.
Q Where is Prestige Senior Living High Desert located?
A Prestige Senior Living High Desert is located at 2660 NE Mary Rose Pl, Bend, OR 97701
Q What is the internet address for Prestige Senior Living High Desert?
A The website (URL) for Prestige Senior Living High Desert is: https://www.prestigecare.com/location/prestige-senior-living-high-desert
Q How big is Prestige Senior Living High Desert?
A Prestige Senior Living High Desert employs approximately 20+ people.
Q What days are Prestige Senior Living High Desert open?
A Prestige Senior Living High Desert is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Q How is Prestige Senior Living High Desert rated?
A Prestige Senior Living High Desert has a 3.2 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
Prestige Senior Living High Desert
Overall Rating
Overall Rating
( 13 Reviews )Mara Gomez on Google
Terrible place to work... Management so unorganized and residents dirty mostly... Residents needs a better place to live
Desiree Osteen on Google
Dana Wolff on Google
Proceed with Caution! Respite Care was needed for our loved one, his wife & primary caregiver was scheduled for a major surgery. Full payment was required in advance. The intake process with the nurse at Prestige was a great experience, they understood his needs for medication, assistance with dressing, bathing and the restroom. They also confirmed a private room with a TV. The community is clean and updated.
Upon check-in, the agreed upon arrangement of a TV in the room was not set up, but they promised they would get it taken care of. The following morning, we stopped in and he was still in his clothes that he was wearing when he arrived, his medication had not been administered, he indicated that it took forever for someone to answer the call cord to assist him with the restroom, he was helped to the restroom but no assistance was given for incontinence and resulted in him soaking wet overnight. The staff said there had been a misunderstanding and that they fully understood what needed to be done. Later that day, another family member stopped in and the staff did not know if he was there let alone what room he was in. They questioned whether we had the correct community and perhaps he was staying somewhere else. There was a lot of texting among staff to figure out where he was. There still wasnt a TV in the room. Management took all day to return our calls from the morning. It was finally a call from the corporate office asking us to give them another chance. At this point, trust had been broken and we removed our loved one from this community. A refund was issued several days later.
This community has good reviews, but there are no reviews from actual residents. The staff (very young staff) to resident ratio seems very low. I urge you to look at the job posting sites like Indeed. This company has horrible reviews from employees. I do not recommend Prestige Senior Living High Desert.
Lisa Coffey on Google
Glen Roberts on Google
Mom spent the last three years of her life here. She felt, as did I, that she received excellent care here. They were great with my sister and me as hospice took over and allowed mom to pass on her room.
Staff is great, food was good.
Overall Rating
Overall Rating
( 13 Reviews )Write a Review
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