Walker Storage

I don't usually write reviews, but sincerely, my experience renting a U-Haul here was so fast and easy that I can't help but do it!
Mar 23rd, 2024

Amazing and professional people work there. The staff is always willing to help you with any questions or moving supplies. Thank you Lori and Kathryn you ladies are the best.
Dec 23rd, 2023

I was so lucky that I found the Walker Storage/U Haul at 18365 NW Walker Road. I had the worst day, trying to find boxes for gifts that I had to send out. Lori greeted me, and went above and beyond in helping me not only find the correct size, but taped them for me and treated me like I was a friend instead of a stranger. If I ever have the need for storage or U haul, I would never go anywhere else. So grateful!
Dec 7th, 2023

Great experience renting a U-Haul van for the day. Easy pick up and drop off. Nice customer service.
Jul 15th, 2023

At first, my experience with this U-HAUL location was wonderful! I was able to get a truck to use for my own purposes and drop it off nice and easy. However, after just questioning some charges that I had thought were double charged via a message and wanted to have a call for clarification, I was followed up with a long message that was quite frankly rude and not customer service friendly. I wasn't expecting to be told a long and yet unnecessary explanation on how banks work and that a specific UHAUL location is to blame. It was a tone that caught me off guard that seemed accusatory, as if I was blaming this particular location of UHAUL. Additionally, the caller had started the message with a very "rushed" tone, as if I really needed to have a call back immediately, when that definitely was not the case at all. After, the message was left, I called back and the individual was telling me to go listen to the "long message" they left, as if it was such a hassle to answer a question and concern I had. Overall, that call has ensured that I will not be returning to this UHAUL location for any rentals and I will be sure to communicate that to my friends and family about this location.
Sep 6th, 2023