Beaverton Kia Service Center

Apr 10th, 2024

My Kia 2016 Sportage engine died at 65k miles. I called Kia Tuesday, was able to get my car towed in Thursday. At first Carlos the technician told me it would take 5 business days to diagnose my car. BUT then he called me back a couple hours later letting me know I would need a new engine, Kia would supply me with a rental, and the labor + new engine would all be paid for because of the recall/lawsuit Kia had with certain make/models. It only took 6 days for my car to be fixed, Carlos was in constant communication with me via text which I really appreciate. It sucks that my engine died, but overall I am happy with how Kia and their employees handled it, and my car was taken car of in a timely manner. Thank you!
Mar 22nd, 2024

Mar 6th, 2024

Alex was an amazing Service Tech Advisor who went above and beyond to explain and answer all my questions, provide service confidence, and give the reassurance that the job was done right.
Feb 22nd, 2024

Ive taken my car for service here twice now, and the employees here are so kind. Both times Ive been in, they were *very* busy, but were so friendly and provided great, fast service nonetheless. Shout out to Alex, hes taken care of my car both times Ive been here. I usually dread taking my car in for service because I am a simple fool, and dont know as much about cars as I should as a car owner. And in the past Ive gone to some very rude mechanics - some that have even tried to scam me - but gosh darn, this kid is *so* nice; top notch customer service. And he explains everything so simply; in a way thats easy to understand. Also, Im uncertain the name of the girl(s?) that answer calls and do scheduling, but they are always very kind as well. Ive been a bit under the weather the last few weeks and have had to cancel and reschedule a service like a million times and they were very helpful and accommodating.
Feb 12th, 2024