Smiles Northwest

Mar 4th, 2023

Horrible recent experience. Has gone decidedly downhill since my dentist and hygienist retired from there.
Aug 14th, 2022

My family and I love Smiles Northwest! My boys (8 and 14), my husband and I get our teeth cleaned by friendly and professional hygienists and dentists. Dr. Chen and Dr. Dotson are kind and very knowledgeable. I love Smiles NW because the front desk staff call and text me friendly reminders, I know the hygienists well and I look forward to hearing how the dentists can help our teeth stay healthy! Ive appreciated Dr. Chens knowledge of teeth implants and orthodontist recommendations for my family.
Nov 29th, 2021

This is not a reputable company. I was lied to and cheated. I was sent to their office by Somnomed to receive an appliance to help with my mild sleep apnea. It was suggested by the dentist that I also get an additional mouth piece to readjust my mouth after wearing the sleep apnea one. I said I preferred to wait and see if I needed it. I was told that if I waited it would cost me extra money. I was told by Heather that they called my insurance company and was told they would cover the cost of the additional appliance. I say, "Ok, let's do it." As it turns out the extra appliance was NOT covered by my insurance company. I was now responsible for the $550 for the additional appliance. I called Somnomed and they said that 1. Smile Dental should have never approached the insurance company and 2. They keep the mold for a few months so it would NOT have cost extra to wait. Smile Dental said that the $550 bill was ONLY for the insurance company. The actual cost was only $200 which I am now responsible for. I don't even wear the additional appliance. This company is unethical and does not care about it patients. I do NOT recommend that you go here. They are hungry for your money.
Nov 25th, 2021

Oct 15th, 2021